Drew Ricci | Page 2

Drew and the service team have been great. They have done the best they can do with my situation and I apprecate what they have done. They clearly put the customer first and that is something They have done the best they can do with my situation and I apprecate what they have done. They clearly put the customer first and that is something I appreciate. I don't usually post on these things but Drew and the team deserve the credit. More

by BHARLESS0 Verified Customer Verified Customer

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We had a persistent issue with our vehicle (ID. 4) and Drew and his team were able to quickly identify the issue and resolve it. 4) and Drew and his team were able to quickly identify the issue and resolve it. More

by M.ARCHANGELI Verified Customer Verified Customer

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I am always impressed with Karl's professionalism and honesty. He always keeps me informed on the status of the work being completed with my car. If anything occurs that is out of the ordinary, he let's honesty. He always keeps me informed on the status of the work being completed with my car. If anything occurs that is out of the ordinary, he let's me know so I can make an informed decision. More

by sadams_5038 Verified Customer Verified Customer

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I’ve leased several Volkswagens from Wellesley Volkswagen over the years and there’s a reason I keep coming back. The biggest reason is Drew Ricci. I first met Drew when he was in sales and now as Service over the years and there’s a reason I keep coming back. The biggest reason is Drew Ricci. I first met Drew when he was in sales and now as Service Manager he continues to provide the same outstanding customer service and professionalism. He’s always treated me fairly, answers my questions honestly and makes sure I’m taken care of. When I recently decided to lease another Jetta, Drew introduced me to Jens and I knew I was in good hands. Jen made the entire process smooth, straightforward and pressure-free. He listened to what I was looking for, found the right Jetta SEL an worked with me to put together a lease that made sense. From start to finish he was knowledgeable, responsive and a pleasure to work with. The dealership has earned my loyalty through the people who work there. If you’re looking for a Volkswagen dealership that values long-term relationships and treats customers well I highly recommend Wellesley Volkswagen and be sure to ask for Jens. You’ll be glad you did. More

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Drew was excellent. Friendly and efficient. Look forward to my next service appointment. You the man Friendly and efficient. Look forward to my next service appointment. You the man More

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Great experience as always. The staff is attentive, keeps you updated on the progress of the work, and offers a couple of alternatives to potentially expensive repairs. We hav The staff is attentive, keeps you updated on the progress of the work, and offers a couple of alternatives to potentially expensive repairs. We have three VWs they care for and this is by far the best service experience we have had have previously worked with three dealership service departments and two private VW specialists. Wellesley wins. More

by edaum Verified Customer Verified Customer

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Very pleased with the service department at Wellesley VW. Both Sam and Drew were extremely helpful and informative. My car was returned clean and all repairs and warranty were clearly explained. Both Sam and Drew were extremely helpful and informative. My car was returned clean and all repairs and warranty were clearly explained. More

by Nancy Dobos Verified Customer Verified Customer

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It's my favorite place to bring my car for service. They know how to take care of my car. Best people works here. They know how to take care of my car. Best people works here. More

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Wellesley VW's service department is superb! Everyone is courteous, professional, and knowledgeable! By far, the best dealership I have ever worked with! Everyone is courteous, professional, and knowledgeable! By far, the best dealership I have ever worked with! More

by Em Verified Customer Verified Customer

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Drew and his team at Wellesley VW always take great care of us and our Volkswagens. Quick, clear, and always welcoming and flexible! of us and our Volkswagens. Quick, clear, and always welcoming and flexible! More

by RNIBLOCK33 Verified Customer Verified Customer

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