Karl Christ | Page 9

Team is helpful despite the many challenges with our car. They always try to help no matter what and we are thankful for that They always try to help no matter what and we are thankful for that More

by ESTELAORAMAS Verified Customer Verified Customer

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They are friendly and professional. For some reason, they did not call me until much later in the afternoon (I dropped my car off the evening before). I was told the service should be For some reason, they did not call me until much later in the afternoon (I dropped my car off the evening before). I was told the service should be done by 3pm and that someone would call if it would be later. I did not receive a call until after 5pm because they were washing the car at that moment. We made it to the dealership (20 minutes away) but did not talk with anyone. The car was not cleaned or vacuumed and there were black oily smudges inside and outside. None of these are a big deal but since you asked my opinion about the service, I will say that the people are nice, but I would be lying if I said that I had a wonderful experience when I picked up my car. More

by yumi.jones Verified Customer Verified Customer

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I can't say enough good things about Wellesley Volkswagen. They are efficient, communicative, and helpful. In the Service Dept., Karl Christ is easy-going, knowledgeable, and helpful. In Sales, Ar Volkswagen. They are efficient, communicative, and helpful. In the Service Dept., Karl Christ is easy-going, knowledgeable, and helpful. In Sales, Arthur Deirmenjian, and Managers Mike Ahern and Eli Hanna are courteous, professional, and communicative. Everyone I've dealt with at this dealership for the past three years are friendly and considerate. Now that I've turned in my 2023 Taos for a 2025, I'm looking forward to our partnership for the next three! More

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Karl kept me informed about the progress of my repairs as well as a detailed explanation of what was required. well as a detailed explanation of what was required. More

by TODDSKI Verified Customer Verified Customer

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These guys are the best. I’ll never bring my VW anywhere else. When the time comes for my next ride, I’ll be purchasing through Wellesley VW. I’ll never bring my VW anywhere else. When the time comes for my next ride, I’ll be purchasing through Wellesley VW. More

by kevin.obraskin Verified Customer Verified Customer

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Karl did a great job setting my expectations for the service work to be completed. service work to be completed. More

by jonesfamily1097 Verified Customer Verified Customer

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The service department is very efficient and communicative. 💯 recommend! Scheduling is super easy and the night drop off saves loads of tome communicative. 💯 recommend! Scheduling is super easy and the night drop off saves loads of tome More

by SARAHROBBINSCOLE Verified Customer Verified Customer

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Great service, punctual, all scheduled maintenance programs accomplished. Also was necessary as a customer to receive the expected services timeline what services should be done next. Thank you! programs accomplished. Also was necessary as a customer to receive the expected services timeline what services should be done next. Thank you! More

by rcunni3100 Verified Customer Verified Customer

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The team at Wellesley VW are a joy to work with and always treat me as if I am a very important customer. always treat me as if I am a very important customer. More

by BARBBREEN Verified Customer Verified Customer

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Responsive and came up with a solution for service issue outside warranty that was beneficial to customer. outside warranty that was beneficial to customer. More

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