Karl Christ

First time there and we were greeted nicely, the service was completed on time and I love that they washed the car! was completed on time and I love that they washed the car! More

by LBSC22 Verified Customer Verified Customer

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I needed a new battery for my 2019 Jetta and I was given an appointment very quickly. Karl was extremely helpful throughout the process. He checked me in, called me when the battery was installed within the an appointment very quickly. Karl was extremely helpful throughout the process. He checked me in, called me when the battery was installed within the time he gave me. Everything was done very efficiently and professionally which is why I always use Wellesley Volkswagen. More

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Karl gave detailed information about servicing and what needs to done. He made everything ready on time. It was a great experience! needs to done. He made everything ready on time. It was a great experience! More

by chaitrali1 Verified Customer Verified Customer

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Wellesley Volkswagen is great to work with. Everyone is extremely courteous and ensures not just the service is good but also that customer is well informed Everyone is extremely courteous and ensures not just the service is good but also that customer is well informed More

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I recently had a flat tire and the dealership was in constant contact re: the vehicle being towed and repaired in a timely manner. Outstanding service. constant contact re: the vehicle being towed and repaired in a timely manner. Outstanding service. More

by erilrobinson Verified Customer Verified Customer

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Sam and the whole service team were amazing - efficient and friendly! They solved my problem over the Christmas holiday and I'm very grateful. and friendly! They solved my problem over the Christmas holiday and I'm very grateful. More

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Really helped me out! Had an issue with a large screw embedded in my tire. Karl had it taken care of that day. The local tire places I went to that morning claimed that Had an issue with a large screw embedded in my tire. Karl had it taken care of that day. The local tire places I went to that morning claimed that it was not patchable and that I would need a whole new set of tires. The VW service closer to home couldn't help me until nearly a week later; they were unwilling to even take a look at it. Wellesley VW had me come in that day to make sure the tire was at least safe. Upon inspection, Karl determined it was patchable - no upselling. Additionally, VW Wellesley did not make me feel like I had inconvenienced them by needing unscheduled help. I left VW Wellesley feeling taken care of! More

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Great customer service, straight forward and clear communication. Very personable and Thank you very much. communication. Very personable and Thank you very much. More

by martzaf3 Verified Customer Verified Customer

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I can’t say enough about how incredible my experience was here. From the moment I walked in, I felt taken care of in a way I’ve never experienced at any dealership before. Drew Ricky truly went above and bey here. From the moment I walked in, I felt taken care of in a way I’ve never experienced at any dealership before. Drew Ricky truly went above and beyond — not just with professionalism, but with genuine kindness and care that made me feel valued as a customer and as a person. I honestly hope Drew never leaves this dealership, because he’s the reason I’ll always come back. It’s rare to find someone who makes the process so easy and enjoyable, and I’ll be a returning customer for life. If you’re looking for exceptional service, this is the place. More

by jennifer.i.wenzel Verified Customer Verified Customer

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I selected this dealership to buy my new 2025 VW Jetta. I had been getting my 2016 VW Passat serviced there. So due to the excellent service at Wellesley VW, I chose them to buy my car.Karl and the team at I had been getting my 2016 VW Passat serviced there. So due to the excellent service at Wellesley VW, I chose them to buy my car.Karl and the team at VW Wellesley are detailed and fair. More

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