Karl Christ | Page 2

I brought my daughters 2024 Taos in for it first visit since buying it as a CPO used car. The service team took great care of the car and I was thrilled to find they were able to use the free service cr since buying it as a CPO used car. The service team took great care of the car and I was thrilled to find they were able to use the free service credit as the car had less than 30K miles. More

by bw1 Verified Customer Verified Customer

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Quick and easy experience. Would recommend. Very professional. Have purchased 2 cars from them and have always been impressed. Would recommend. Very professional. Have purchased 2 cars from them and have always been impressed. More

by ccshortsleeve Verified Customer Verified Customer

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I am always impressed with Karl's professionalism and honesty. He always keeps me informed on the status of the work being completed with my car. If anything occurs that is out of the ordinary, he let's honesty. He always keeps me informed on the status of the work being completed with my car. If anything occurs that is out of the ordinary, he let's me know so I can make an informed decision. More

by sadams_5038 Verified Customer Verified Customer

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I own a 2015 VW GTI and have taken it to Wellseley VW for various service throughout the years. They’ve always been honest and done great work. Recently my turbo started acting up and the service writers wer various service throughout the years. They’ve always been honest and done great work. Recently my turbo started acting up and the service writers were happy to inform me that it may be covered by the PZEVE warranty. The process was explained clearly and all steps were done promptly. Eventually I was able to get the turbo replaced under warranty, all work was done sooner than expected, and there have been zero issues with the car since. No rattles, warning lights, etc. The job was done properly and well, which is high praise for a car nut like myself. I highly recommend this place. More

by AVISNICK Verified Customer Verified Customer

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When I dropped off the car, the service provider recommended a specific maintenance service with a 1k price tag. When I prompted him to check my car’s service history, he discovered that in fact tha recommended a specific maintenance service with a 1k price tag. When I prompted him to check my car’s service history, he discovered that in fact that same service had recently been completed *at their dealership* and was not at all necessary. Yikes! He apologized for the (huge) oversight… Later on, he contacted me to communicate about another recommended job. When I asked for a breakdown of cost of parts + labor he did not answer my question. I asked two more times and he assured me the detailed estimate would be written up in the service report when I picked up my car. It was not. So essentially, I was recommended to complete two services- the first one the dealership had already completed recently and for the second one the details I requested multiple times were never provided. More

by AD Verified Customer Verified Customer

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Great experience as always. The staff is attentive, keeps you updated on the progress of the work, and offers a couple of alternatives to potentially expensive repairs. We hav The staff is attentive, keeps you updated on the progress of the work, and offers a couple of alternatives to potentially expensive repairs. We have three VWs they care for and this is by far the best service experience we have had have previously worked with three dealership service departments and two private VW specialists. Wellesley wins. More

by edaum Verified Customer Verified Customer

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It's my favorite place to bring my car for service. They know how to take care of my car. Best people works here. They know how to take care of my car. Best people works here. More

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Drew and his team at Wellesley VW always take great care of us and our Volkswagens. Quick, clear, and always welcoming and flexible! of us and our Volkswagens. Quick, clear, and always welcoming and flexible! More

by RNIBLOCK33 Verified Customer Verified Customer

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The team at Wellesley Volkswagen consists of the consummate professionals. They will courteous, communicative and efficient. I’ve been to a few different dealerships over the years and this one ran consummate professionals. They will courteous, communicative and efficient. I’ve been to a few different dealerships over the years and this one ranks at the top of the list! More

by katiepren Verified Customer Verified Customer

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My VW just had an extensive CPO covered engine repair. While it took longer than expected, the service department kept me informed and provided a loaner car. I really appreciate how they went the extra While it took longer than expected, the service department kept me informed and provided a loaner car. I really appreciate how they went the extra mile to make sure the repair was fully covered by CPO. More

by bw1 Verified Customer Verified Customer

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