Justin Auchter
Service Drive Manager
Norm Reeves Toyota Dallas
9525 E R L Thornton Fwy
Dallas, TX 75228
216 Reviews
Write a ReviewDealership Experience
10 yrs, 3 mos
Industry Experience
30 yrs, 7 mos
216 Reviews of Justin Auchter
December 21, 2024
muy buen servisio pena muy atento muy comunicativo y Profesional es mi dealer de servisio a mis toyotas. Profesional es mi dealer de servisio a mis toyotas. More
Other Employees Tagged: SHELLY JACKOWSKI, CARLOS LOPEZ, JOHN PENA
December 21, 2024
Very good I love the Toyota Dealership They are very experienced I love doing busy with Justin experienced I love doing busy with Justin More
Other Employees Tagged: CARLOS LOPEZ
December 13, 2024
Our first experience with the Norm Reeves dealership was positive. We continue to return to this dealership because of our confidence and trust in Shelly Jackowski. Shelly has been coordinating the mainten positive. We continue to return to this dealership because of our confidence and trust in Shelly Jackowski. Shelly has been coordinating the maintenance on our vehicles for years. We look forward to continuing this relationship in the future. More
Other Employees Tagged: SHELLY JACKOWSKI
December 11, 2024
I lost 2 of my 4 hub cap covers by Monday after my Saturday service. I tried to call to see if there was anything that can be done and was given the run around and no one bothered to call back after m Saturday service. I tried to call to see if there was anything that can be done and was given the run around and no one bothered to call back after messages I left on the mail box I kept on being transferred too. I can’t remember the last time there wasn’t something else wrong with my car every time I go in. I feel like I’m taken advantage of every time I’m there. Never want you service dependent to touch my tires again if they can’t put the caps back on right. More
Other Employees Tagged: SHELLY JACKOWSKI, CARLOS LOPEZ, JOHN PENA
December 09, 2024
My appointment was at 11:45 am and the advisor assigned to me was out to lunch. Checked in with another person who's attitude was not at all welcoming. When I came to pick up car and was being charged to me was out to lunch. Checked in with another person who's attitude was not at all welcoming. When I came to pick up car and was being charged, after thinking a plan I had purchased would cover service and had asked for service management they sent me to another advisor, (forgot his name, and bald man). His attitude was even worse. I will never go to this dealership again. More
Other Employees Tagged: SHELLY JACKOWSKI, CARLOS LOPEZ, JOHN PENA
December 04, 2024
I told them to check out my tires as I have a persistent low pressure alert. When I left after the service appointment, I noticed the low pressure alert had lit up again and I noticed that my hub cap was mi low pressure alert. When I left after the service appointment, I noticed the low pressure alert had lit up again and I noticed that my hub cap was missing. I am now having to go somewhere else to get my tires checked. More
Other Employees Tagged: SHELLY JACKOWSKI, CARLOS LOPEZ