Joseph Fritz
Joseph Fritz at BMW of West Chester
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Joseph Fritz

Service Manager

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.7
47 Reviews

Dealership Experience

20 yrs, 11 mos

Industry Experience

24 yrs, 11 mos

Languages Spoken

English English

4.7

47 Reviews

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47 Reviews of Joseph Fritz

December 15, 2024

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Employee Rating

I think the person that worked on my car did a great job. I’m very pleased with it. More

by FRANSETTAJACKSON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 16, 2024

BMW of West Chester responded

We are delighted to hear you were pleased with the work performed on your vehicle by our service department. Many thanks from all of us here at BMW of West Chester!

November 27, 2024

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Frank Adinolfi is the best! Good communication, and organization skills. I highly recommend this dealership More

by JMOGANO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 29, 2024

BMW of West Chester responded

We are truly delighted Frank, and our service department was communicative and organized during your visit. Thank you from all of us here at BMW of West Chester!

November 21, 2024

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Melissa is very professional, helpful, and responsive and always keeps us apprised of the status of repairs. More

by DFGAIESKI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Frank Adinolfi

Nov 21, 2024

BMW of West Chester responded

We are delighted to hear Melissa provided professional, helpful, and responsive service. Thank you from all of us here at BMW of West Chester!

November 13, 2024

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Great flexibility. Thank for offering loaner. I came back late so hard to get n explanation on the bill as couple of services were pushed back. The only critique I More

by RAMINDERCHATHA
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Recommend Dealer
Yes

October 21, 2024

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A great place to take your old bmw fir service, they are honest and skilled mechanics, even the service advisor was respectful and honest More

by YAREK
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the respectful performance of our service team here at BMW of West Chester!

October 04, 2024

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Employee Rating

Chris and his team go beyond to help out. They also do it right the first time! Thanks More

by Dschiltz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the performance of our service team here at BMW of West Chester!

September 25, 2024

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Employee Rating

Always happy with the service at WC BMW. Always go above and beyond to address the issue and with great customer service! Thank you! More

by akellyfish
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the professional performance of our service team here at BMW of West Chester!

September 24, 2024

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Employee Rating

We can always count on Bill and his team to service our BMW with care and professionalism. Our car had an issue with the navigation screen and it had to be replaced under warranty. The issues have been fi More

by HK
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the professional performance delivered by Bill and our team here at BMW of West Chester!

August 16, 2024

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Employee Rating

As always a great experience great great great great great great great great great great More

by gmarinelli1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

BMW of West Chester responded

We are thrilled to hear you continue to be so pleased with the performance of our service team here at BMW of West Chester!

August 10, 2024

Dealership Rating
Employee Rating

Great service- easy to use app to communicate do avoided missed calls. Love this service! More

by cmtwyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2024

BMW of West Chester responded

We are delighted to hear we were able to communicate with you so effectively. Many thanks for choosing BMW of West Chester!

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