Jose Sanchez | Page 3

I went in for an oil change and at this point, I’m not even sure I got the oil change. they tried up selling me tire rotation, even though I had complementary services from Honda when purchasing the vehic even sure I got the oil change. they tried up selling me tire rotation, even though I had complementary services from Honda when purchasing the vehicle. when I pick up my vehicle, they said that they had already rotated the tires free of charge as my service we’re still complementary from honda when I go home, I come to find out tire rotation was not even done makes me double guess if I haven’t got a oil change the only reason I know that they did not rotate the tires. It’s because my front wheel is messed up and it’s in the same spot from before I even took it to the theater. Unprofessional and disappointing. More

by Aluna94 Verified Customer Verified Customer

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Jose was thorough, fair, genuine, and very polite during the entire process. I had not purchased a car in over 15 years so purchasing this car was new to me. I appreciated his patience in answering all my q the entire process. I had not purchased a car in over 15 years so purchasing this car was new to me. I appreciated his patience in answering all my questions. I recommended him to my sister who also was interested in purchasing a vehicle. More

by Sagrario Nielsen Verified Customer Verified Customer

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I bought my 2014 Honda Pilot brand new and have token to Norm Reeves Honda Superstore Cerritos at 150,000 miles and still going strong thanks to all service & mechanics there all top notch. Fred Lozano Norm Reeves Honda Superstore Cerritos at 150,000 miles and still going strong thanks to all service & mechanics there all top notch. Fred Lozano More

by flozanoos75 Verified Customer Verified Customer

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I took my car in for service and my experience was great. George was very helpful and kind! George was very helpful and kind! More

by jackieq123 Verified Customer Verified Customer

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Jose was excellent. He helped me several days in advance on the vehicle when I arrived. Everything was perfect and Jose was able to help me complete the purchase quickly He helped me several days in advance on the vehicle when I arrived. Everything was perfect and Jose was able to help me complete the purchase quickly which is what I needed. I would highly recommend Jose and this dealership. More

by resquelee Verified Customer Verified Customer

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Large inventory of cars multiple ways to finance an automobile through a diverse financial network addressing different credit levels automobile through a diverse financial network addressing different credit levels More

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I had a good experience at Norms dealership. Jose Sanchez was very helpful and professional answer all my questions. Thank you!! Jose Sanchez was very helpful and professional answer all my questions. Thank you!! More

by brelanely25 Verified Customer Verified Customer

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The best of the best! Definitely a good person and excellent on what he does! I would definitely recommend him on everything! Definitely a good person and excellent on what he does! I would definitely recommend him on everything! More

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I went through the Costco Auto Program and Linda Ly was my first point of contact. What a lovely person to work with. I found the car online that I wanted and the sale and paperwork was completed within 2 my first point of contact. What a lovely person to work with. I found the car online that I wanted and the sale and paperwork was completed within 2 hours! Jose Sanchez finished up the paperwork and Ramzi completed the financials. Jose was extremely accommodating and came in early the next day when I picked up my car. The process was so simple and no pressure at all. I'm extremely happy with my purchase and the process! More

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Very nice and professional Super attentive and patient Not pushy like many others there and i appreciate that patient Not pushy like many others there and i appreciate that More

by Val Verified Customer Verified Customer

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