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Jonathan Stein
Jonathan Stein at Russ Darrow Honda
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Jonathan Stein

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
134 Reviews

Dealership Experience

7 yrs, 3 mos

Industry Experience

19 yrs, 8 mos

4.6

134 Reviews

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134 Reviews of Jonathan Stein

May 11, 2025

Dealership Rating
Employee Rating

Very friendly. Only complaint is the wait time. 2 hours seems like a very long time when you have an appointment. More

by LAURA1BAUMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2025

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

May 10, 2025

Dealership Rating
Employee Rating

Everything was great. Jon Stein is the service manager. Very detailed and prompt. Always a fantastic job. More

by KIZEWSKILORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

May 10, 2025

Dealership Rating
Employee Rating

Easy to get convenient appointment. Very helpful. Easy to work with. Pleasant staff. Work done in timely manner. More

by K_CROOKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

May 05, 2025

Dealership Rating
Employee Rating

I have had good experiences with Russ Darrow Honda for many years. They have a no appointment express lane for oil changes and tire rotations that I like. Also any work done includes an inspection of tire More

by GREGSTEFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Berger, Rachel Aguilar, Aleiah Brown, Adriana Perez

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May 05, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

May 02, 2025

Dealership Rating
Employee Rating

Easy service, very professional, fast and efficent . Gave me options for future services and quoted accurately More

by Christian Damiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Berger, Rachel Aguilar, Aleiah Brown, Zach Gresbach

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May 02, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

May 01, 2025

Dealership Rating
Employee Rating

I think Russ darrow is convenient and attends to the needs of my car and I appreciate the service. More

by MICHAEL0080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Winklepleck

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May 01, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

April 21, 2025

Dealership Rating
Employee Rating

Didn’t like the way she got upset when I wouldn’t purchase extra things More

by vivi123anna123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yazen Saleh, Maddie Wojciechowski, Samantha Trepczyk

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Apr 21, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

April 18, 2025

Dealership Rating
Employee Rating

Not a good experience over heard service. reps talking about customers. My service yet was not very knowledgeable about the situation going on with my car More

by MLDAVIAY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yazen Saleh

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Apr 21, 2025

Russ Darrow Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. George Matthews george.matthews@russdarrow.com

April 18, 2025

Dealership Rating
Employee Rating

Service was great, will return in the future for vehicle maintenance, staff was easy to work with and very professional More

by schneiderbrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Christopher Berger, Rachel Aguilar, Aleiah Brown, Adriana Perez, Maddie Wojciechowski, Samantha Trepczyk

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Apr 18, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

April 17, 2025

Dealership Rating
Employee Rating

They have been very helpful. Jon Stein has been helping me for a long time. More

by elkhart634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Martin

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Apr 17, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

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