John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton

John Kirchenbauer | Page 15

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.6
210 Reviews
4.6

210 Reviews

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210 Reviews of John Kirchenbauer

August 04, 2021

Dealership Rating
Employee Rating

This is an awesome dealership they go out of there way to make you happy. All never stop coming here. Everyone talked to you there More

by barbarafoster67
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Aug 04, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you, Barbara. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

July 30, 2021

Dealership Rating
Employee Rating

I always appreciate the great service I get at Ganley Ford. They are all so polite and professional. I would highly recommend this dealership for service and sales More

by KFIELDS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Jul 30, 2021

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Aug 13, 2021

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2021

Dealership Rating
Employee Rating

They got me in and out for my appointment. They did a great job on my wheel alignment. The cost was reasonable. The service was great. More

by LOUIEEDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Jul 24, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

July 05, 2021

Dealership Rating
Employee Rating

I bought my 2020 Ford Fusion from this dealer. It is my 3rd Fusion. I have owned every generation. This car is my work vehicle. I put on a lot of miles and I depend on it. I am new to this dealer since I b More

by Jordan P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Fulton Benya, Scott Spath , Paul Asano

Jul 05, 2021

Ken Ganley Ford Norton responded

Jordan, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Jul 10, 2021

Ken Ganley Ford Norton responded

Jordan, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 28, 2021

Dealership Rating
Employee Rating

Completed my service call 30 minutes quicker than anticipated & free exterior wash! More

by Dgberg54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

June 21, 2021

Dealership Rating
Employee Rating

The team at Ganley Ford are very professional. I ordered a part, brought my car into service to have it installed and Everything went very smooth. I was impressed and happy with the outcome. Thank you! More

by Quadsk8r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano, Carl

Jun 21, 2021

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

June 11, 2021

Dealership Rating
Employee Rating

Amazing staff and service! Very courteous and professional. Work was done in a timely fashion. It was done correctly all areas were reviewed when I picked it up😊😊 More

by Truenutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Jun 11, 2021

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

June 07, 2021

Dealership Rating
Employee Rating

A group of friendly staff that will answer any questions you may have to ask and they give good advice. I plan on going back for more service. More

by Ngraham566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Jun 08, 2021

Ken Ganley Ford Norton responded

We appreciate your business and our team looks forward to serving you again soon!

June 07, 2021

Dealership Rating
Employee Rating

Always fast and friendly. They helped me get my car where I needed it to be; quick and clean with explanations about everything they were doing. More

by Matt L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Paul Asano

Jun 07, 2021

Ken Ganley Ford Norton responded

Hi Matt, we are happy to hear that you always receive fast and friendly service whenever you visit Ganley Ford! Thank you for your continued business & thank you for the 5 star review!!

June 07, 2021

Dealership Rating
Employee Rating

I am always treated very well when at Ganley Ford....the Service and Parts Department I would dare to say are the best in Northeast Ohio....my hats off to John Kirchenbauer and his highly skilled staff!! More

by Waymonwbrownsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman, Scott Spath , Carly Neubert

Jun 07, 2021

Ken Ganley Ford Norton responded

We are pleased to hear that you continue to have a positive experience each & every time that you visit Ganley Ford! We agree that John Kirchenbauer & his department are the best!! We really appreciate your continued business & thank you for this kind 5 star review!

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