John Chapman
John Chapman at Ken Ganley Ford Norton

John Chapman | Page 14

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
4.9
338 Reviews
4.9

338 Reviews

Write a Review

338 Reviews of John Chapman

February 27, 2023

Dealership Rating
Employee Rating

Top shelf dealership! These folks rock and take great care of me and my wife. More

by Pjblues2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Craig Douglas , Christian Rodriguez, Brandon Taylor-Mitchell, John Chapman

Feb 28, 2023

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Mar 02, 2023

Ken Ganley Ford Norton responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2023

Dealership Rating
Employee Rating

They are the most friendliest people they were so nice . Especially Franco our salesman he was the best. I would definitely recommend this salesman and Ford dealership if you are looking to buy a ford. Than More

by brady.robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Feb 28, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Feb 27, 2023

brady.robin responded

You are welcome and hope to see you again soon!

February 15, 2023

Dealership Rating
Employee Rating

Excellent place to purchase a car , everyone was very friendly and helpful with my purchase of my 2022 Ford Edge ST and went above and beyond to take care of all my wants and needs. More

by Coudret3d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Christian Rodriguez

Feb 15, 2023

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Congrats on your new Ford Edge, and let us know if we can be of any more assistance!

February 13, 2023

Dealership Rating
Employee Rating

Outstanding group of people. Really enjoy. Working with these professional personnel. Scott Mike and countless others make this a great dealership. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 10, 2023

Dealership Rating
Employee Rating

This is our z second purchase here since beginning of the year Highly recommend them if you’re looking for a good new or used vehicle . The service from start to finish is amazing very accommodating, friendl More

by mizzhilary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Franco, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

January 27, 2023

Dealership Rating
Employee Rating

I did not appreciate some of the sales tactics. Especially regarding the warranty. Adam was fine. Whatever work was done by the body shop was definitely under exaggerated. When I asked for before p More

by Joseph Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Craig Douglas , Adam Magyarics

Jan 30, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 20, 2023

Dealership Rating
Employee Rating

Great service department. The staff cares about customer support.?I am a very picky person and the staff still supports me. Kudos to Scott, Mike, Brea and everyone else. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jan 23, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2023

Dealership Rating
Employee Rating

This is our third purchase/lease from Ken Ganley Ford in Barberton. This is a wonderful dealership to deal with. Our salesman this time was Franco Casalinova and you could not ask for a better person to dea More

by Louie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2023

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, Louie, and we look forward to continuing to serve you in the future!

Jan 19, 2023

Ken Ganley Ford Norton responded

Hi Louie, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 06, 2023

Dealership Rating
Employee Rating

Amazing and great to work with. Always willing to help me out to find the one car that would fit for me. More

by adw4376
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Jan 08, 2023

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

December 21, 2022

Dealership Rating
Employee Rating

John, Christian, Carl, Craig, and all the folks from sales to service and parts were outstanding. They made it easy to get the vehicle we wanted. We even had a lot of fun and laughs at the dealership. More

by Pjblues2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas, Brianna Worthington , Christian Rodriguez

Dec 22, 2022

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

...
14
...

Dealership Inventory (193 Vehicles)

new 2026 Ford F-250 car, priced at $58,373
2026 Ford F-250
new
RACE RED exterior
Automatic
Four-wheel Drive
used 2023 Chevrolet Colorado car, priced at $35,197
2023 Chevrolet Colorado
used
Harvest Bronze Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $54,913
2026 Ford F-150
new
ICONIC SILVER METALLIC exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $35,733
2025 Ford Bronco Sport
new
RUBY RED METALLIC TC exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $57,403
2026 Ford F-150
new
CARBONIZED GRAY METALLIC exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $32,696
2025 Ford Bronco Sport
new
OXFORD WHITE exterior
Automatic
Four-wheel Drive