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John Brooks
John Brooks at Nissan of Elk Grove

John Brooks

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.7
91 Reviews

Dealership Experience

21 yrs, 7 mos

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

91 Reviews

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91 Reviews of John Brooks

December 14, 2025

Dealership Rating
Employee Rating

I’ve been a customer for over 21 years and work with the majority of the same people appreciate my boy Khanh Ho, and the rest of finance departments and all, all about Nissan, whatever I need they got it th More

by WILLIEJTHOMAS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Warren Santos, Khanh Ho, Kim Gruwell

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Dec 15, 2025

Nissan of Elk Grove responded

Thank you for taking the time to share your experience! We are so glad Khanh and our team have been such a pleasure to work with all these years. We truly appreciate your business and look forward to many more years of assisting you!

November 25, 2025

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Employee Rating

Very poor customer service, very disrespectful management, would never recommend them for sales or service. More

by hannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patrick Braxton, Raul Ruiz

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Dec 04, 2025

Nissan of Elk Grove responded

Hannah, We’re truly sorry to hear about your experience and regret that we fell short of your expectations. You are more than welcome to reach out to our Service Director, Marc Lauture at 916-405-5167 if you have any additional questions that have yet to be covered.

November 14, 2025

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Employee Rating

All the staff here were very polite and friendly. Khanh helped us on short notice with buying a car and stayed late to see us through, which I really appreciated. More

by hdiru1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho

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Nov 14, 2025

Nissan of Elk Grove responded

Thank you so much for your kind review! We’re thrilled to hear that our team made you feel welcome and taken care of. Khanh will be especially grateful for your shout-out, he’s dedicated to going the extra mile, and we’re glad his efforts made a difference for you. We truly appreciate you choosing us for your new vehicle and look forward to being here for you whenever you need anything in the future. Enjoy the ride!

August 27, 2025

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Employee Rating

Kahn was very helpful in purchasing this car he was able to easily persuade my daughter which I could’ve never done lol The transaction was quick and you guys delivered More

by Shantejacko206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Jeff Stoughton, Alice Leary, Patrick Braxton, Sean Burris, Hesam Ghaffari

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Aug 28, 2025

Nissan of Elk Grove responded

Thank you so much for the kind words! We're thrilled to hear that Kahn was able to make the car-buying process smooth and enjoyable. We’re glad the transaction was quick and that we could deliver exactly what you needed. Enjoy the new ride and we look forward to the next time.

August 02, 2025

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Employee Rating

I purchased my car in 2018 from this Nissan dealership. Their service department has been servicing my car for the past seven years. Whenever I had a problem, they took care of it immediately I am thus far More

by 33irct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Nissan of Elk Grove responded

Thank you so much for your continued trust in our dealership since 2018! We're truly grateful for the opportunity to not only help you find your vehicle but also to support you with service over the past seven years. It’s wonderful to hear that our team has consistently met your expectations and addressed any concerns promptly. Your satisfaction means a great deal to us, and we look forward to continuing to serve you for many more miles to come!

June 27, 2025

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Employee Rating

Kahn ho provided exceptional service. Everyone we come in contact with made us feel valued. We purchased a nissan frontier, it was by far the best purchase experience we have ever had. Th More

by Starango
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Jaik Willmon, David Greenly, Grant Salge , Alexis Buendia in service

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Jun 30, 2025

Nissan of Elk Grove responded

We’re so grateful for your amazing feedback! It’s wonderful to hear that Kahn Ho and the entire Drive Family First team made you feel valued throughout your purchase. Enjoy your new Nissan Frontier - we’re honored to be your dealership of choice!

April 10, 2025

Dealership Rating
Employee Rating

Hhanh Ho is Extremely good at his job. Thank. He did excellent job working with me. He is a Outstanding Sales man More

by Scogginsrealty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Alvin Sharma , Jarell Boyd

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Apr 11, 2025

Nissan of Elk Grove responded

Thank you so much for the amazing review! We are so glad to hear that Khanh was amazing to work with. We are so fortunate to have him on our team. We appreciate your business and look forward to a long-lasting relationship!

April 02, 2025

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Employee Rating

When we arrive they took good care of us and everything look real good. I was satisfied customer the dealership is always treat me like a loyal customer More

by PDBthomas9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Hesam Ghaffari , Peter Phan

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Apr 03, 2025

Nissan of Elk Grove responded

Thank you so much for the kind words! We are so glad you had a great experience with us. We appreciate your business and wish you many happy miles ahead!

January 16, 2025

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Employee Rating

The most customer friendly dealership that I know. A dealership that gets excited when the customer is happy. More

by derrickmonroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khan Ho

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Jan 17, 2025

Nissan of Elk Grove responded

Derrick, Thank you so much for your kind words! We're thrilled to hear that our team was able to make your experience enjoyable. Our goal is always to ensure that our customers are happy, and it’s great to know that it showed. We look forward to serving you again in the future!

December 07, 2024

Dealership Rating
Employee Rating

Khan, has been very friendly as usual. He is receptive and social. I like to deal with Mr. Khan. More

by Suhyb11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho

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Dec 09, 2024

Nissan of Elk Grove responded

Thank you so much for the 5-star review! We are so glad Khanh was wonderful to work with! He really is amazing and we're so fortunate to have him on our team! We appreciate your business and wish you many happy miles ahead!

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