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John Brooks
John Brooks at Nissan of Elk Grove
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John Brooks

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
85 Reviews

Dealership Experience

20 yrs, 11 mos

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.8

85 Reviews

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85 Reviews of John Brooks

April 10, 2025

Dealership Rating
Employee Rating

Hhanh Ho is Extremely good at his job. Thank. He did excellent job working with me. He is a Outstanding Sales man More

by Scogginsrealty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Alvin Sharma, Jarell Boyd

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Apr 11, 2025

Nissan of Elk Grove responded

Thank you so much for the amazing review! We are so glad to hear that Khanh was amazing to work with. We are so fortunate to have him on our team. We appreciate your business and look forward to a long-lasting relationship!

April 02, 2025

Dealership Rating
Employee Rating

When we arrive they took good care of us and everything look real good. I was satisfied customer the dealership is always treat me like a loyal customer More

by PDBthomas9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Peter Phan, Hesam Ghaffari

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Apr 03, 2025

Nissan of Elk Grove responded

Thank you so much for the kind words! We are so glad you had a great experience with us. We appreciate your business and wish you many happy miles ahead!

January 16, 2025

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Employee Rating

The most customer friendly dealership that I know. A dealership that gets excited when the customer is happy. More

by derrickmonroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khan Ho

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Jan 17, 2025

Nissan of Elk Grove responded

Derrick, Thank you so much for your kind words! We're thrilled to hear that our team was able to make your experience enjoyable. Our goal is always to ensure that our customers are happy, and it’s great to know that it showed. We look forward to serving you again in the future!

December 07, 2024

Dealership Rating
Employee Rating

Khan, has been very friendly as usual. He is receptive and social. I like to deal with Mr. Khan. More

by Suhyb11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho

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Dec 09, 2024

Nissan of Elk Grove responded

Thank you so much for the 5-star review! We are so glad Khanh was wonderful to work with! He really is amazing and we're so fortunate to have him on our team! We appreciate your business and wish you many happy miles ahead!

December 04, 2024

Dealership Rating
Employee Rating

Khan is the best sales person Ive ever had. He is amazing and always goes above and beyond and some. I wish they were all like him he has my business for life. He is definitely one of kind and More

by Jenpina79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Grant Salge, Hesam Ghaffari, Jarell Boyd, Misael Torres Ulloa, Herbie McQuay, Jon Murphy, Raul Ruiz , John Ryan Driebe

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Dec 04, 2024

Nissan of Elk Grove responded

Thank you so much for sharing your amazing experience with Khanh! We're thrilled to hear how he went above and beyond to get you into a car so quickly and made you feel like family in the process. Khanh truly embodies the dedication and care we strive for, and your kind words are a testament to his exceptional service. We’re grateful for your trust and loyalty, and we’re lucky to have you as a customer for life. Thank you for recommending Khan—he’ll be delighted to hear your feedback!

November 20, 2024

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Employee Rating

Bought all 5 of my Nissan vehicles and always used their service department of that have excellent customer service. More

by Rudycuasito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Peter Phan, Hesam Ghaffari

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Nov 20, 2024

Nissan of Elk Grove responded

Thank you so much for your loyalty and support! We're thrilled to hear that you've purchased five Nissan vehicles with us and have consistently had great experiences with our service department. Your kind words about our customer service mean a lot to us. We look forward to continuing to provide you with excellent care for years to come!

October 27, 2024

Dealership Rating
Employee Rating

We are very satisfied and happy with our sales consultant Mr. Khan Ho. He was very knowledgeable and direct with every question we have that we are pleased with the results. We highly recommend Mr. Khan Ho t More

by Masolkar64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Kim Gruwell , Marc Lauture

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Oct 29, 2024

Nissan of Elk Grove responded

Thank you so much for the 5-star review! We are so glad Khanh Ho left such a lasting impression! He really is amazing and we're so fortunate to have him on our team. We look forward to a long-lasting relationship!

October 24, 2024

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Employee Rating

Staff is always efficient, friendly, and ensure all bases are covered. They always remain transparent and helpful which sets them apart from most dealerships! More

by Aïcha Ndiaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ryan Driebe

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Oct 25, 2024

Nissan of Elk Grove responded

Aïcha, Thank you so much for your kind words! We're thrilled to hear that our team made a positive impression on you. We always strive to provide exceptional service and ensure every detail is taken care of. Your feedback means a lot to us, and we look forward to serving you again in the future!

October 11, 2024

Dealership Rating
Employee Rating

Service department has tremendously improved their ability to accept drive up customers. John, Marc and Patrick made me feel like I was part of the Nissan family. Took car of my car as if it was his o More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton , Marc Lauture

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Oct 11, 2024

Nissan of Elk Grove responded

Jose, Thank you so much for your wonderful feedback! We're thrilled to hear that John, Marc, and Patrick provided you with exceptional service. We always aim to treat every vehicle with the utmost care, just like it’s our own. We're glad you noticed the improvements in our drive-up service, and we look forward to continuing to provide you with top-notch care in the future. See you next time, and thank you for choosing Nissan of Elk Grove!

October 05, 2024

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Employee Rating

Service advisor was friendly and informative. He had my vehicle history and made recommendations. Waiting room was full so could be bigger waiting area. More

by captreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 07, 2024

Nissan of Elk Grove responded

Thank you for your feedback! We're glad to hear that our service advisor was friendly and informative! We appreciate your suggestion regarding the waiting area and will keep it in mind as we work to improve our facility. If there’s anything else we can assist you with, please don’t hesitate to reach out.

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