Joe Izzi
Joe Izzi at BMW of West Chester

Joe Izzi

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
192 Reviews
4.9

192 Reviews

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192 Reviews of Joe Izzi

March 06, 2026

Dealership Rating
Employee Rating

Heather is amazing. Always in great spirits. She is super communicative. She treats me with respect and very accommodating. Love her. 5 stars More

by Williamatlee19
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 03, 2026

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It was a Pleasant service experiance. Looking to do more service in the future. Thank you More

by Alex R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 01, 2026

Dealership Rating
Employee Rating

Joe is great. Takes a lot of personal interest in the service. Unfortunately BMW sucks. Doesn’t honor warranty and insurance. At the time of sale they promise a More

by SHELLY.JAIN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 01, 2026

Dealership Rating
Employee Rating

Dealership always takes great care of my vehicle and everyone staffed is very professional and helpful from service to sales. More

by DNU9131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 28, 2026

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My car has always been ready when promised. Joe Izzi is a great ambassador for your Dealership. More

by fred.altieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

February 14, 2026

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Employee Rating

Customer service is always excellent from the time you drive up to through the time you drive away. More

by Monique
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Caroline Combs

February 08, 2026

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Employee Rating

Thorough, timely, well explained. Joe did a great job of keeping me informed and updated while my car was in for service. More

by MEAGANPWATKINS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe

February 02, 2026

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Employee Rating

Friendly , professional, clean service center, prompt service, excellent customer service, attention to detail, warm and welcoming More

by iuki1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 02, 2026

Dealership Rating
Employee Rating

Great customer service. When my car will take time, they provide a loaner, this is very helpful. More

by bret.myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

January 22, 2026

Dealership Rating
Employee Rating

Service was clearly explained. Good service system with phone notifications. Comfortable waiting area with refreshments. Professional & friendly associates. Thank you! More

by Nor Momin
Recommend Dealer
Yes
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