Jess Brookes
Jess Brookes at Envision Ford of Oxnard

Jess Brookes

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.6
10 Reviews
4.6

10 Reviews

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10 Reviews of Jess Brookes

June 06, 2026

Dealership Rating
Employee Rating

I had a pleasant service experience with envision Ford. They were quick to check in my vehicle and had great communication throughout the service visit. I would recommend anyone use them for their vehicle More

by d.meadows.s506302
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 31, 2026

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Muy satisfecho esta vez me explicaron bien los tipos de servicios que podia hacerle a mi troca y los precios los tecnicos me enviaron video de lo que hicieron y lo que necesito haverle a mitroca More

by CARAVANTES1
Service Price Transparency
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Recommend Dealer
Yes

May 30, 2026

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Staff explained what the process was, were very efficient, helped line up a ride home and called on schedule when the work was completed More

by Jenindan
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Recommend Dealer
Yes

May 28, 2026

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Great customer service. I appreciated the video update regarding my car and the work that was being performed. More

by DRFORD
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Recommend Dealer
Yes

May 12, 2026

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Great service great representative thank you all for your pleasant kind patience!you all from beginning to end are a pleasure More

by peggymelton333
Service Price Transparency
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Recommend Dealer
Yes

May 04, 2026

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It not good at all I’m not pleased with the service I received. The lady who was assisting me showed no real interested in keeping me updated. I actually had to go over to her. I was the only person gett More

by MARJORIES_12
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Recommend Dealer
No

May 02, 2026

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Amazing Service, Amazing Staff, Did a good job with communicating, took care of all that I needed. Jess went above and beyond! More

by JB91
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Recommend Dealer
Yes

April 24, 2026

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Service was great, Jess communicated and got my truck in and out quick. Thank you More

by Adam
Service Price Transparency
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Recommend Dealer
Yes
Apr 29, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad Jess kept you informed and got your truck in and out quickly. That’s exactly the kind of service we strive to provide. We appreciate your trust and thank you for choosing us! — Ford of Oxnard Team

April 09, 2026

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Super friendly and knowledgeable staff. They keep my truck running smoothly. I’ve had vehicles serviced at other dealers, and these folks stand out. More

by Klampson87
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Envision Ford of Oxnard responded

Thank you for the awesome feedback! We’re glad to hear our team has kept your truck running smoothly and stood out compared to other dealerships. That means a lot to us. We truly appreciate your trust and look forward to taking care of you again! — Ford of Oxnard Team

April 06, 2026

Dealership Rating
Employee Rating

Excellent customer service and appreciation highly recommended on the service department technician and Management constant contact as expected More

by MARIAHERNANDEZEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Envision Ford of Oxnard responded

Thank you for the excellent review! We’re glad to hear you felt appreciated and experienced consistent communication from both our technicians and management team. That level of contact and care is exactly what we aim to provide. We truly appreciate the recommendation and look forward to helping you again! — Ford of Oxnard Team

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