Mike Sack
Mike Sack at Envision Ford of Oxnard

Mike Sack

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.2
47 Reviews
4.2

47 Reviews

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47 Reviews of Mike Sack

November 11, 2026

Dealership Rating
Employee Rating

The team over here is outstanding. I enjoy working with them very much and will refer anyone I know over to them. More

by L_F44
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon, Johnny Montano, David Torres , Robert Reyes

November 07, 2026

Dealership Rating
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The ease of drop off, service and pick up is great. Communication always spot on More

by EOlivera
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Recommend Dealer
Yes

October 31, 2026

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Great dealership, fantastic service department, & an absolute professional service advisor with Mike Sack. Highly recommend him & this service department to all my friends & family. Bravo! More

by CRESCENDOMIKE90
Service Price Transparency
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Recommend Dealer
Yes
Nov 03, 2026

Envision Ford of Oxnard responded

Thank you for the fantastic review! We’re thrilled Mike Sack continues to provide outstanding, professional service. Your recommendation to friends and family means a great deal to us. We’ll be sure to share your kind words with Mike and the entire service team. Thank you for choosing Ford of Oxnard! — Ford of Oxnard Team

October 24, 2026

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You guys were super helpful always really respectful and kind were going above and beyond the call of duty More

by TIM@MAMMOTHCONTRACTOR.COM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Johnny Montano

Nov 05, 2026

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re glad our team treated you with kindness and respect while going above and beyond to make your experience a great one. We truly appreciate your business and thank you for choosing Ford of Oxnard! — Ford of Oxnard Team

October 22, 2026

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It was a very convenient drop off and got a ride home through Lyft provided by the service department. I appreciated how professional everyone was and the snacks in the break room. if you prefer to wait, More

by A15J
Service Price Transparency
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Recommend Dealer
Yes
Nov 05, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad our team made your drop-off convenient, provided a Lyft ride home, and treated you with professionalism. We’re also happy you enjoyed our comfortable waiting area and complimentary snacks. Thank you for choosing Ford of Oxnard. We look forward to serving you again! — Ford of Oxnard Team

October 14, 2026

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I made an appt online, showed up and got the work done in less than an hour and a half! I also received a video walk around of my vehicle and the service done, it was very cool! Thx for a great experience! More

by 4gcole
Recommend Dealer
Yes

October 10, 2026

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My truck needed its 60k mile service, which is a significant expense. I truly appreciate Mr. Mike Sack taking the time to explain the details of the service job and answering all my questions with p More

by ISAACAVENDANO14
Service Price Transparency
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Recommend Dealer
Yes
Oct 10, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad Mike Sack took the time to explain everything and make your 60,000-mile service a positive experience. We truly appreciate your continued trust and loyalty. We’ll be sure to share your kind words with Mike! — Ford of Oxnard Team

October 02, 2026

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I had an appointment at 9am. I arrived on time and was quickly greeted by a service worker. I then waited in the waiting room. My car was not done until approximately 2pm. Mike ( More

by MHESCOTO
Service Price Transparency
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Service Communication
Recommend Dealer
No
Oct 03, 2026

Envision Ford of Oxnard responded

Thank you for taking the time to share your experience. We’re glad Mike kept you informed throughout the visit and, most importantly, that you were satisfied with the recall work performed on your vehicle. That said, we completely understand your frustration with a five-hour wait after arriving on time for a 9:00 AM appointment. An appointment should come with reasonable expectations regarding timing, and if we anticipate a longer wait, we need to communicate that clearly upfront. We appreciate your perspective, especially given your mechanical background, and we’re disappointed that the length of your visit overshadowed the quality of the work performed. Your feedback regarding scheduling and shop efficiency will be reviewed with our service management team. Thank you for recognizing Mike’s communication and for giving us the opportunity to service your vehicle. We regret that the overall experience left you feeling you would not return. — Ford of Oxnard Management Team

September 25, 2026

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Every time I come to the dealership, I am always greeted by JC as he takes care of me to check in my car. In chapter 36, verse 23 I also appreciate being greeted by other nearby service advisors, and the pa More

by Tomalamatt
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 03, 2026

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re glad to hear JC consistently makes you feel welcomed and takes great care of you whenever you bring your vehicle in for service. We also appreciate you recognizing the rest of our service advisors and parts team. Creating an environment where our customers are acknowledged and treated like family is exactly what we strive for. Thank you for your continued trust and loyalty to Ford of Oxnard. We truly appreciate your business! — Ford of Oxnard Team

September 21, 2026

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Joe is a 5 star in my books. He was excellent with every aspect of my needs. More

by lmorin0
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2026

Envision Ford of Oxnard responded

Thank you for the five-star review! We’re thrilled to hear Joe provided excellent service and took care of every aspect of your needs. We’ll be sure to share your kind words with him. Thank you for trusting Ford of Oxnard with your vehicle. We truly appreciate your business and look forward to serving you again! — Ford of Oxnard Team

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