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Joe Chavez
Joe Chavez at Envision Ford of Oxnard

Joe Chavez

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Joe Chavez

June 06, 2026

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Employee Rating

I had a pleasant service experience with envision Ford. They were quick to check in my vehicle and had great communication throughout the service visit. I would recommend anyone use them for their vehicle More

by d.meadows.s506302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas, Alberto Torres, Evan Grodan, Alex Torres, Jose Castillo, Johnny Montano, Grant Lee, Mike Sack, Jess Brookes

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May 25, 2026

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The service staff is nice and friendly, the work (basic service) was completed in a timely manner. All of the service was explained by the service agent More

by TIMCROUSE21
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Strang

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May 07, 2026

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Employee Rating

Service was fast and friendly. Will be servicing my F-150 in the future. My only complaint is the 3% charge for using my credit card. More

by ejuyemuki
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Service Time
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Recommend Dealer
Yes
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April 14, 2026

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Everyone went above and beyond from getting a loner to getting the service done in an expedient manner. More

by KMARQUISS
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 18, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear our team went above and beyond—from arranging a loaner to getting your service completed quickly. That’s exactly the level of care we aim to provide. We appreciate your trust and look forward to helping you again! — Ford of Oxnard Team

April 06, 2026

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Employee Rating

Excellent customer service and appreciation highly recommended on the service department technician and Management constant contact as expected More

by MARIAHERNANDEZEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas, Alberto Torres, Evan Grodan, Jose Castillo, Johnny Montano, Grant Lee, Mike Sack, Jess Brookes , Amanda Abraamyan

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Apr 13, 2026

Envision Ford of Oxnard responded

Thank you for the excellent review! We’re glad to hear you felt appreciated and experienced consistent communication from both our technicians and management team. That level of contact and care is exactly what we aim to provide. We truly appreciate the recommendation and look forward to helping you again! — Ford of Oxnard Team

April 04, 2026

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Employee Rating

Really good service nice waiting room with refreshments sodas, waters and snacks, and very friendly staff. More

by miguel Huerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Grodan, Johnny Montano

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Apr 13, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear you enjoyed the service, our waiting room, and the refreshments. It’s great to know our team made you feel welcome as well. We appreciate your trust and look forward to seeing you again! — Ford of Oxnard Team

February 14, 2026

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Employee Rating

John Armis was wonderful. I highly recommend him. He was at tentative. Very Friedman and understanding. More

by SDNicko
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas

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Feb 16, 2026

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re so glad to hear John Armis took great care of you. His attentiveness, friendliness, and understanding approach are exactly what we strive for with every customer. We truly appreciate the recommendation and look forward to helping you again in the future! — Ford of Oxnard Team

January 31, 2026

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Employee Rating

Did not do what you said you would do. Service Dept. Is xxxxxxxxx! Never see me again. Will bad mouth you every chance i get! More

by Curtis
Workmanship
Service Time
Recommend Dealer
No
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Feb 02, 2026

Envision Ford of Oxnard responded

We’re very sorry to hear how frustrated you are and that your expectations were not met. When we say we will do something, we should follow through—period. Failing to do so understandably damages trust, and we regret that this was your experience. Your feedback is taken seriously, even when it’s difficult to hear. We would welcome the opportunity to understand what happened and review the situation internally. If you’re open to it, please contact dealership management directly so we can address your concerns appropriately. — Ford of Oxnard Management Team

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