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Alberto Torres
Alberto Torres at Envision Ford of Oxnard

Alberto Torres

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.7
53 Reviews
4.7

53 Reviews

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53 Reviews of Alberto Torres

November 07, 2026

Dealership Rating
Employee Rating

The ease of drop off, service and pick up is great. Communication always spot on More

by EOlivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas, Evan Grodan, Alex Torres, Jose Castillo, Johnny Montano, Mike Sack, Joe Chavez, David Torres, Johnathon Pineda

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October 29, 2026

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Employee Rating

Great service department. Alberto Torres was very professional. Considering Lincoln service perks are no longer available this was acceptable for a maintenance visit. I More

by DAVID.PILERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2026

Envision Ford of Oxnard responded

Thank you for your feedback! We’re glad Alberto Torres provided professional service during your maintenance visit. We understand your disappointment regarding the changes to Lincoln service amenities and the inconvenience of arranging transportation for warranty repairs. We appreciate your patience and will do our best to make your next visit as convenient as possible. Thank you for trusting Ford of Oxnard with your Lincoln! — Ford of Oxnard Team

October 02, 2026

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Employee Rating

Buena atención buena computación y amabilidad y macarrones queda bien y la seguridad que teda y la arabia de todo More

by Canasjoel39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2026

Envision Ford of Oxnard responded

¡Muchas gracias por su comentario! Nos alegra saber que recibió una buena atención y que nuestro equipo fue amable y atento durante su visita. Nuestro objetivo es que cada cliente se sienta cómodo, bien informado y seguro durante todo el proceso. Agradecemos mucho su confianza y esperamos poder atenderle nuevamente en el futuro. — Ford of Oxnard Team

September 25, 2026

Dealership Rating
Employee Rating

Every time I come to the dealership, I am always greeted by JC as he takes care of me to check in my car. In chapter 36, verse 23 I also appreciate being greeted by other nearby service advisors, and the pa More

by Tomalamatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Castillo, Mike Sack, Joe Chavez

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Oct 03, 2026

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re glad to hear JC consistently makes you feel welcomed and takes great care of you whenever you bring your vehicle in for service. We also appreciate you recognizing the rest of our service advisors and parts team. Creating an environment where our customers are acknowledged and treated like family is exactly what we strive for. Thank you for your continued trust and loyalty to Ford of Oxnard. We truly appreciate your business! — Ford of Oxnard Team

September 21, 2026

Dealership Rating
Employee Rating

Joe is a 5 star in my books. He was excellent with every aspect of my needs. More

by lmorin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas, Evan Grodan, Alex Torres, Jose Castillo, Johnny Montano, Mike Sack, Joe Chavez, David Torres

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Oct 03, 2026

Envision Ford of Oxnard responded

Thank you for the five-star review! We’re thrilled to hear Joe provided excellent service and took care of every aspect of your needs. We’ll be sure to share your kind words with him. Thank you for trusting Ford of Oxnard with your vehicle. We truly appreciate your business and look forward to serving you again! — Ford of Oxnard Team

September 13, 2026

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Employee Rating

Great dependable service . Completed in a thorough and timely manner. Would highly recommend this dealer More

by jdewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Torres

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Oct 10, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad our team provided dependable, thorough, and timely service. We truly appreciate your recommendation and your trust in Ford of Oxnard. We look forward to serving you again! — Ford of Oxnard Team

August 31, 2026

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Employee Rating

I was treated with exceptional professionalism, which I appreciate, I also appreciate being driven back to my office. More

by DAVID@SCECONTRACTS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad our team provided professional service and made your visit more convenient by arranging transportation back to your office. We truly appreciate your business and thank you for choosing Ford of Oxnard! — Ford of Oxnard Team

August 25, 2026

Dealership Rating
Employee Rating

Part of the service plan is to have tires rotated they told me they did. I had checked my tires and all they did was to erase the chack More

by MARKST00NE5057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2026

Envision Ford of Oxnard responded

Thank you for bringing this to our attention. We’re sorry to hear about your concerns regarding the tire rotation. If a service was marked completed but not performed, that is something we take very seriously. We would appreciate the opportunity to review your service records and address this. Please email me directly at nemer@envisionmotors.com so I can personally look into the situation. — Nemer Sarriedine General Manager Ford of Oxnard

August 24, 2026

Dealership Rating
Employee Rating

Wonderful customer service and special thanks to Albert. Car finished on time and returned freshly washed. Thanks Envision More

by mmmayfield
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 10, 2026

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re glad Albert provided excellent customer service and that your vehicle was ready on time and returned freshly washed. We’ll be sure to share your kind words with him. Thank you for choosing Ford of Oxnard! — Ford of Oxnard Team

August 17, 2026

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Employee Rating

I trust our service advisor. Never disappointed. Always provides and keeps us updated with any other issues our vehicle might have. More

by Jess Moreno
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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