Jade Munoz
Jade Munoz at Lexus of North Miami
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Jade Munoz

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.1
14 Reviews

Dealership Experience

2 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.1

14 Reviews

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14 Reviews of Jade Munoz

November 02, 2024

Dealership Rating
Employee Rating

Jade and his never followed up after buying my new car . Britney never called back. Had issues since day one. Lexus corporate called, still no call back from Lexus of north Miami More

by Briangullo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gus Arcon, Brittany Stillwell

Nov 04, 2024

Lexus of North Miami responded

Brian, I'm sorry to hear about the lack of follow-up and communication you've experienced. This isn't the level of service we strive for, and I apologize for any inconvenience caused. Please reach out so we can address your concerns directly. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

November 02, 2024

Dealership Rating
Employee Rating

Horrible sales experience with Jade. Gus the sales manager never called back neither did Britney from customer relations even after 3 months after Lexus corporate left you a message whil More

by Briangullo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gus Arcon, Brittany Stillwell

Nov 04, 2024

Lexus of North Miami responded

Brian, I'm sorry to hear about your experience and the lack of follow-up from our team. This is not the level of service we strive for, and I apologize for any inconvenience caused. Please reach out so we can address these issues directly with you. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

October 02, 2024

Dealership Rating
Employee Rating

My husband and I had a great experience buying here. Our sales associate Jade was attentive and knowledgeable, and our finance manager Qudus explained everything in great detail. He was very professiona More

by jeune.tatyana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu

Oct 02, 2024

Lexus of North Miami responded

Thank you for sharing your wonderful experience at Lexus of North Miami! We're delighted to hear that Jade, Qudus, and Jovenel provided exceptional service and made sure all your needs were met. Enjoy your new car!

September 28, 2024

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Employee Rating

Jade and Roman are the best and they did everything so quick in less than 3 hours. Excellent service More

by franny2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Lexus of North Miami responded

Thank you for leaving Lexus of North Miami a five-star review! We are happy to hear that Jake and Roman delivered a smooth and quick visit! Thank you for your business and we'll see you down the road!

September 26, 2024

Dealership Rating
Employee Rating

Jade was amazing. Would recommend anyone to her. Perfect from start to finish Hope to buy another Lexus from her soon! More

by josh@mittenandcompany.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Tarczynski

Sep 27, 2024

Lexus of North Miami responded

We're delighted to hear that Jade provided such a fantastic experience at Lexus of North Miami! Thank you for your recommendation and we look forward to assisting you with another purchase in the future, Josh. Until then!

September 24, 2024

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Employee Rating

I had the best experience with Jade as my sales girl. Highly recommend seeing her. More

by ali.samek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Tarczynski, Igor Katayev

Sep 24, 2024

Lexus of North Miami responded

Ali, thank you for leaving Lexus of North Miami a five-star review! We are thrilled that Jade ensured a smooth buying experience. Enjoy your new ride!

September 19, 2024

Dealership Rating
Employee Rating

Jade at Lexus of north Miami was absolutely incredible. She was both professional and kind. I highly recommend seeing her for your next lease or purchase. More

by ali.samek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Tarczynski, Igor Katayev

Sep 20, 2024

Lexus of North Miami responded

Ali, thank you for the glowing recommendation! We're delighted to hear Jade provided such excellent service at Lexus of North Miami. Enjoy your new ride!

September 18, 2024

Dealership Rating
Employee Rating

I encourage everyone to visit Lexus of N. Miami. The staff was outstanding and courteous. More

by tazman_devil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amauri Rosario

Sep 19, 2024

Lexus of North Miami responded

All of us at Lexus of North Miami are happy to see this wonderful feedback! Thank you for the kind words!

September 14, 2024

Dealership Rating
Employee Rating

Jade was excellent, knowledgeable and professional from beginning to end. She guided me seamlessly through the entire experience with ease and when she could tell I was trepidatious she worked with me to More

by jmarch1
Recommend Dealer
Yes
Sep 16, 2024

Lexus of North Miami responded

jmarch1, we're delighted to hear that Jade provided such excellent and calming service at Lexus of North Miami. Thanks for sharing your experience!

September 11, 2024

Dealership Rating
Employee Rating

My sales person Jade was very helpful. She made the process very easy. I highly recommend this dealer and Jade. More

by steve@namearena.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2024

Lexus of North Miami responded

Thank you for the recommendation! We're glad to hear Jade made your experience smooth and enjoyable at Lexus of North Miami. Enjoy your new ride!

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