Ikram "Ike" Alam
Ikram "Ike" Alam at Arlington Heights Ford
Refer Me

Ikram "Ike" Alam

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
46 Reviews
5.0

46 Reviews

Write a Review

46 Reviews of Ikram "Ike" Alam

November 09, 2024

Dealership Rating
Employee Rating

Lonnie was extremely helpful, willing to understand the needs and wants for what i needed out of my vehicle. If he is available to help, anyone and everyone should go to him first. More

by akhtaralam15
Recommend Dealer
Yes
Nov 12, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Lonnie was able to assist you so effectively at Arlington Heights Ford. His dedication to understanding your needs is truly commendable. We appreciate your recommendation and hope to see you again soon for any of your vehicle needs! Sincerely, The Team at Arlington Heights Ford

October 29, 2024

Dealership Rating
Employee Rating

Great service all around, fast service and even a great car wash! Would definitely recommend! More

by dylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

Oct 31, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you received great service at Arlington Heights Ford and enjoyed the fast turnaround along with the complimentary car wash. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The Team at Arlington Heights Ford

August 29, 2024

Dealership Rating
Employee Rating

Everytime I bring my car in for service, I'm greeted by a service advisor that is always friendly and professional. They always give me updates and my vehicle is always returned clean. AH Ford is the best More

by RedST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Lou Alfano , Trevor Metling

Sep 04, 2024

Arlington Heights Ford responded

Thank you for your kind words! We truly appreciate you taking the time to share your positive experience at Arlington Heights Ford. It's wonderful to hear that our service advisors have made a lasting impression with their friendliness and professionalism. We pride ourselves on maintaining high standards, and it’s great to know that your vehicle is always returned to you in top condition. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

August 10, 2024

Dealership Rating
Employee Rating

Lonnie Catanese was great! !!!! I enjoyed doing business with him. Everyone should go and see him More

by Sibilg
Recommend Dealer
Yes
Aug 13, 2024

Arlington Heights Ford responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with Lonnie at Arlington Heights Ford. We truly appreciate your recommendation and hope to see you again for your next visit! Sincerely, The Team at Arlington Heights Ford

May 23, 2024

Dealership Rating
Employee Rating

MIKE WADDLE At Arlington Heights Ford has always been very helpful with anything I’ve needed and has always taken extra time to answer any questionsI’ That I’ve had. Been using their service department More

by Tjrenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 11, 2024

Dealership Rating
Employee Rating

Always a pleasant experience. The staff here are great. Had me in and out on time as promised. More

by eric.s.marder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2024

Dealership Rating
Employee Rating

quick and followed through. kept me up to date and did good work. thank you More

by doinalu17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

April 26, 2024

Dealership Rating
Employee Rating

EVERYTIME I go for service everyone is very pleasant and so is their excellent service! More

by Buckchase2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

April 02, 2024

Dealership Rating
Employee Rating

I dealt with Luigi Alfano in the Service Department. He was extremely helpful. He was patient and answered all of my questions. Very nice to deal with. Hope to have him help me in future visits. More

by AngeloS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lou Alfano

Apr 05, 2024

Arlington Heights Ford responded

Angelo, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Ford Team

March 31, 2024

Dealership Rating
Employee Rating

It was a very good experience, I will come back next time when the car needs service. More

by gonzalez-zoila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

1
...

Dealership Inventory (371 Vehicles)

new 2024 Ford Escape car, priced at $38,446
2024 Ford Escape
new
Carbonized Gray Metallic exterior
CVT
Front-wheel Drive
new 2024 Ford Expedition car, priced at $73,786
2024 Ford Expedition
new
Stone Blue Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Transit-250 car, priced at $51,513
2024 Ford Transit-250
new
Oxford White exterior
Unknown
Rear-wheel Drive
new 2025 Ford Escape car, priced at $34,320
2025 Ford Escape
new
Agate Black Metallic exterior
Automatic
All-wheel Drive
new 2024 Ford Bronco car, priced at $51,412
2024 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2024 Ford F-350 car, priced at $87,280
2024 Ford F-350
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive