Ikram "Ike" Alam | Page 5

Polite, Professional, Thorough!Pulled in around 8:00 am Polite, Professional, Thorough! Pulled in around 8:00 am without an appointment, was greeted immediately by Ikram in a professional and caring mann Polite, Professional, Thorough! Pulled in around 8:00 am without an appointment, was greeted immediately by Ikram in a professional and caring manner. All work was discussed and completed within the promised time frame. Nice Job, thank you AH Ford Team! More

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Good communication. Also felt comfortable when I saw the staff wearing masks, and the first thing done was to spray and wipe down the interior touch surfaces of my car. Good attention to health and safety d staff wearing masks, and the first thing done was to spray and wipe down the interior touch surfaces of my car. Good attention to health and safety details! More

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Very Courteous, friendly and very prompt.Clean and Very Courteous, friendly and very prompt. Clean and comfortable waiting area. Clean shop/ service area. Quick check-in . Quick check out. Clean a Very Courteous, friendly and very prompt. Clean and comfortable waiting area. Clean shop/ service area. Quick check-in . Quick check out. Clean and fresh for a auto service center. More

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This visit, I had Ikram Alam as my service Manager. He was super nice, kept me posted along the way of my car being serviced. Took longer than planned so he provided a Loaner. He gave great Customer Servi was super nice, kept me posted along the way of my car being serviced. Took longer than planned so he provided a Loaner. He gave great Customer Service... More

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Excellent, great job, happy with every aspect fo the service. Had a 60k mile check up all went well keep my explorer running well. Great. service. Had a 60k mile check up all went well keep my explorer running well. Great. More

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The friendly and efficient service I get at Arlington Heights Ford makes me feel like a valued customer! Jerry Hood was very helpful in making my appointment and ensuring a loaner would be available. Ikr Heights Ford makes me feel like a valued customer! Jerry Hood was very helpful in making my appointment and ensuring a loaner would be available. Ikram Alam ensured I understood what services were being done and what the costs would be, as well as keeping me informed as to when my vehicle would be ready. This kind of attention and care is why I keep coming back to Arlington Heights Ford! More

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Prompt attention to problem. Extra key made in shorter time than expected. I received appropriate assistance because of my wheelchair resulting in accessibility for me. time than expected. I received appropriate assistance because of my wheelchair resulting in accessibility for me. More

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Ikram was knowledgeable, helpful, and transparent with solving multiple issues with my vehicle. I would certainly go back for service and recommend it to others. solving multiple issues with my vehicle. I would certainly go back for service and recommend it to others. More

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Was very nice and attentive. made sure all cars needs were met and updated. Made sure I was well taken care of. I highly recommend their service department. were met and updated. Made sure I was well taken care of. I highly recommend their service department. More

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