Ian Bond

Excellent BoAllen set me up with Anthony as my service contact and both have been Wonderful. Always pleasant and respectful. Always willing to help. I enjoyed my experiences at Klaben! contact and both have been Wonderful. Always pleasant and respectful. Always willing to help. I enjoyed my experiences at Klaben! More

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Joe and the Klaben family of dealers have been very friendly and always go beyond what is expected. Always enjoy my experience with Joe and Klaben. friendly and always go beyond what is expected. Always enjoy my experience with Joe and Klaben. More

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Haven gotten horrible service from another dealership I stoped at Klaben to have my annual service done. Mike from service truely went out of his to give me outstanding service. took his time explained eve stoped at Klaben to have my annual service done. Mike from service truely went out of his to give me outstanding service. took his time explained every thing that was being done so I understood then set up my next appointments. A couple of years latter when I was looking for a new vehicle he introduced me to Chris again outstanding customer service took his time with me and put me into a vehicle that filled my needs. was available during and after with follow up to make sure I was 100% satisfied. Also great service from Angela & Jenn on closing the financing. I alway leave Klaben feeling like I got the best service. I also notice the the other employees give the same service More

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Great service dept not complicated easy to navigate friendly timely and they washed my car Thanks.. I didn’t catch the names of the employees friendly timely and they washed my car Thanks.. I didn’t catch the names of the employees More

by Radparker Verified Customer Verified Customer

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I was traveling through area for work and stopped in Klaben service center as I was having heavy vibration in my foot pedals. The truck is a company owned truck and was 2.5 hours from home, driving ano Klaben service center as I was having heavy vibration in my foot pedals. The truck is a company owned truck and was 2.5 hours from home, driving another 4 hours farther east. When I pulled in to ask if they could even take a 5 minute look at truck to see if something major was going on, I got told that they didn't have a bay open and couldn't even take a look. I went to the next place down the rode and they looked at it no problem. It ended up being bad wheel bearing so thankfully the other place could fit me in. I did not expect the dealership to stop what they were doing to fix it, but atleast take a quick look to help someone in a RAM truck (which they are a dealer of) while I was stuck out of town. More

by 123456 Verified Customer Verified Customer

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Kim squeezed us into the service schedule on my final day of vacation for some recall work on our 2015 Ford Explorer XLT. She, very professionally, kept us in the loop during the whole process. Additionally, of vacation for some recall work on our 2015 Ford Explorer XLT. She, very professionally, kept us in the loop during the whole process. Additionally, we feel like family each time we visit Klaben Ford-Lincoln of Kent Service and Parts Departments. Thank you Mr. Klaben for keeping this awesome group together! More

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‘18 f250 needed some extended warranty work on my f250. Mike Brandvold took good care of me had a few issues and a recall that needed fixed, Mike got in and took care of everything, have to wait for some p Mike Brandvold took good care of me had a few issues and a recall that needed fixed, Mike got in and took care of everything, have to wait for some parts. Everyone was great from Sean Bradford, Tom Alcorn. Then all of a sudden Chris Moldas showed which was great need to order a maverick so he took care of that what a guy. Thanks to everyone up there. Oh yea needed wiper blades thanks to Ian and Chris in parts. More

by firegav Verified Customer Verified Customer

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