George Matthews
George Matthews at Russ Darrow Honda

George Matthews | Page 7

General Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
172 Reviews

I have been in the car industry for over 25 years. I still enjoy the smiles created from satisfied customers. In my spare time I love to barbecue while watching my Packers, Brewers, and Bucks play.

Dealership Experience

15 yrs, 2 mos

Industry Experience

35 yrs, 5 mos

4.8

172 Reviews

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172 Reviews of George Matthews

June 02, 2025

Dealership Rating
Employee Rating

Russ Darrow Honda employees are the epitome of what car dealership employees should be: respectful, kind, and honest. Everyone I came into contact with was laser focused on providing a 10/10 customer servi More

by foreveramanda25
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 02, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

May 29, 2025

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Great service. Knowledgeable writers. They are the only dealership to service my SUV and the only ones I trust. Keep up the good work! More

by Xxlharley1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 29, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

May 22, 2025

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Friendly, eager to assist. Comfortable environment. Didn't feel pressured. Looking forward to future options. More

by Ldreams7511
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Rowley Clayborn

May 23, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

April 19, 2025

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Fantastic customer service. Knowledgable, helpful and fair. Will definitely be coming back to a Russ Darrow dealership to buy another car! More

by HTNOLIN
Recommend Dealer
Yes

Other Employees Tagged: AL COBB, Gerald Johnson , Michael Tuler

Apr 20, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

April 14, 2025

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Very good. Professional service. Rowley is awesome, as well as Racheal. I always return. Convenient More

by MSEVANS988
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Recommend Dealer
Yes
Apr 14, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

March 23, 2025

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I have no problems with the personnel. I am disappointed with the key fob needing a new battery and that my car’s gas tank was almost on empty on pickup. That being said, everyone was very More

by msquiltingrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerald Johnson, Daryl Robinson , Daryl Robinson

Mar 25, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

March 21, 2025

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I like the service they provide, they should add more shuttle drivers someone the wait is pretty long. More

by 211STILTS
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Service Time
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Recommend Dealer
Yes
Mar 25, 2025

Russ Darrow Honda responded

Thank you so much for your review! We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. George Matthews george.matthews@russdarrow.com

March 11, 2025

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Great service. Great vehicles. Didn’t expect to buy that day but the deal was great More

by Shahid_w
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Recommend Dealer
Yes
Mar 11, 2025

Russ Darrow Honda responded

Thank you, Shahid, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. George Matthews george.matthews@russdarrow.com

March 10, 2025

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The service was great. The staff was kind, caring, professional and knowledgeable. I would recommend this crew a thousand times over. More

by SHARRAE
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Recommend Dealer
Yes

Other Employees Tagged: Rowley Clayborn, Gerald Johnson

Mar 11, 2025

Russ Darrow Honda responded

Thank you, Sharrae! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

March 09, 2025

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Employee Rating

I go past two other Honda Dealers near my home. I love the service I receive from Rachel she’s the best, so are the technicians. The service manager Jay and the GM George are great!! I will always More

by Delunakr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lesia Matthis, Jay Malkowski, Rachel Aguilar , Christopher Berger, Gregory Lecher, Alondra Sandoval

Mar 10, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! Rachel, Jay and our team look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

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