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Galina Lappo

Overview Reviews (12) Inventory (398)

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Galina Lappo

Sales Consultant

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.8

12 Reviews

Overview Reviews (12) Inventory (398)

Languages Spoken

English

Russian

4.8

12 Reviews

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12 Reviews of Galina Lappo

August 28, 2025

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Employee Rating

Exceptional help in buying a beautiful new car by the Best Agent Ever Galina Lappo! I really appreciate the Best Customer Service ever! Best Agent Ever Galina Lappo! I really appreciate the Best Customer Service ever! More

by lcblack251

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anas Lazaar, Diego Barroso, Keiara Lluberes

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Aug 29, 2025 -

Greenway Kia West responded

Thank you for your wonderful feedback! We’re so glad Galina Lappo provided exceptional help and made your car-buying experience special. At Greenway Kia West in Orlando, FL, our goal is to deliver the best customer service and a seamless path to your new Kia. We’ll be sure to recognize Galina for her outstanding support, and we look forward to welcoming you back for service or your next Kia! — Anas Lazaar, General Sales Manager 📧 anaslazaar@greenwayauto.com

August 19, 2025

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Employee Rating

High quality and accurate serviced. High quality and accurate service. High quality and accurate service High quality and accurate service. High quality and accurate service More

by ISOMIDDINOV IZZATILLO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anas Lazaar, Christian Perez

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Aug 25, 2025 -

Greenway Kia West responded

Isomiddinov, thank you for highlighting the high-quality service you received from our team. We’re glad we could provide accurate care for your vehicle and we appreciate you choosing Greenway Kia West in Orlando for your service needs. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

August 13, 2025

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Employee Rating

Tremendo servicio el de Mario. Nos consiguió exactamente lo que estábamos buscando. Quedamos súper satisfechos! Nos consiguió exactamente lo que estábamos buscando. Quedamos súper satisfechos! More

by JORIANNE_PR

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mario Pinilla, Ivan Carpio Pino

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Aug 14, 2025 -

Greenway Kia West responded

¡Gracias por su reseña! Nos alegra saber que Mario pudo conseguir exactamente lo que buscaban y que quedaron satisfechos con su experiencia en Greenway Kia West en Orlando, FL. Apreciamos su confianza y esperamos verlos nuevamente. — Anas Lazaar

August 13, 2025

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Employee Rating

They were very professional and they went beyond what I expected so I can get the vehicle expected so I can get the vehicle More

by Omarpos3

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ivan Carpio Pino

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Aug 14, 2025 -

Greenway Kia West responded

Thank you for your feedback! We’re happy to hear our team at Greenway Kia West in Orlando, FL went above and beyond to help you get your vehicle. We truly appreciate your trust and look forward to assisting you again in the future. — Anas Lazaar

August 06, 2025

Dealership Rating

Employee Rating

Sales Rep. Galina and Finance Mgr. Christian were fantastic! This team communicated very well from inception to my final purchase. Special thanks to Galina for Galina and Finance Mgr. Christian were fantastic! This team communicated very well from inception to my final purchase. Special thanks to Galina for going above and beyond to make my family’s experience Great! I felt valued and I highly recommend this dealership! More

by ptanner70

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Perez

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Aug 09, 2025 -

Greenway Kia West responded

Thank you for your review! We’re thrilled to hear that Galina and Christian provided fantastic service and clear communication throughout your purchase. We’ll be sure to share your kind words with them. We appreciate you recommending Greenway Kia West in Orlando, FL, and we look forward to welcoming you and your family back in the future. — Anas Lazaar, General Manager – anaslazaar@greenwayauto.com

July 22, 2025

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Employee Rating

Great experience here. Recommended for your new Kia! Friendly, up front staff for all of you new car needs. Recommended for your new Kia! Friendly, up front staff for all of you new car needs. More

by CJohnson

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 30, 2025 -

Greenway Kia West responded

Thank you, CJohnson, for your recommendation and positive review! We’re thrilled you had a great experience with Galina Lappo and our Greenway Kia West team. We’re dedicated to providing a friendly, up-front car buying experience for every new Kia customer in Orlando and Central Florida. If you have any questions or need help with your new Kia, please reach out to me directly at anaslazaar@greenwayauto.com. Thank you for choosing Greenway Kia West—your trusted Kia dealership! #KiaOrlando #GreenwayKia #DealerRater #CarBuying – Anas Lazaar, General Sales Manager

June 29, 2025

Dealership Rating

Employee Rating

Too much fees and tricks Too Many fees for the purchase and hidden tricks. My honest experience. Definitely not buying from you guys next time and hidden tricks. My honest experience. Definitely not buying from you guys next time More

by jomar05

Verified Customer

Recommend Dealer

Other Employees Tagged: Galina Lappo

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Jul 08, 2025 -

Greenway Kia West responded

Hi jomar05, Thank you for sharing your honest feedback. We’re sorry to hear about your concerns regarding fees and your overall experience with us. Transparency is important to our team, and we apologize if we did not meet your expectations. If you’d like to discuss your visit further or have any questions, please reach out to our management team directly. We appreciate your feedback as it helps us improve. —The Greenway Kia West Team

June 21, 2025

Dealership Rating

Employee Rating

Galina was very helpful and paid attention to my wants and needs. She was very knowledgeable with every vehicle on the lot. After being helped by Galina, I was brought in with the Financial advisor Christ and needs. She was very knowledgeable with every vehicle on the lot. After being helped by Galina, I was brought in with the Financial advisor Christian who also was very nice and friendly. He not only offered other services that would save me money, but also explained what it was and why it would be useful. I would recommend going to Greenway Kia West and ask for Galina. She got me in and out in my new 2025 in less than 3 hours. More

by ttlpharrell

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Perez

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Jun 24, 2025 -

Greenway Kia West responded

Thank you for the incredible 5-star review! We’re thrilled to hear Galina and Christian took such great care of you at Greenway Kia West. Galina’s attention to detail and deep knowledge of every vehicle, along with Christian’s helpful financial guidance, made your experience smooth, informative, and efficient. Getting into your new 2025 vehicle in under three hours is what we call service! Thank you for recommending us—we’ll be here whenever you need us. —Greenway Kia West Team

June 03, 2025

Dealership Rating

Employee Rating

I would not have bought a vehicle if it wasn't for Amine, he did great, did not like that I had to settle for a different car than I originally wanted and completely disliked the wait all the stars are becau he did great, did not like that I had to settle for a different car than I originally wanted and completely disliked the wait all the stars are because of Amine and Carlos in financing he was very helpful More

by Vgarciabeato

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mac Cumbur, Amine Dkhissi, Carlos Villa

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Jun 10, 2025 -

Greenway Kia West responded

Hi Vgarciabeato, Thank you for your honest review and for choosing Greenway Kia West. We're truly grateful for your kind words about Amine and Carlos—both are dedicated to providing excellent customer service, and we're glad they made a positive impact on your experience. We’re sorry to hear the process didn’t go exactly as planned and that you had to settle for a different vehicle. Your feedback is important and will be shared with our team to help us improve moving forward. Thank you again for your business, and we hope to better serve you in the future. Best regards, The Greenway Kia West Team

May 27, 2025

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Employee Rating

Everyone nice customer service was good just make sure to ask a lot of questions ask a lot of questions More

by ramonadavis56

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mac Cumbur

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Jun 24, 2025 -

Greenway Kia West responded

Thank you for the 5-star review, Ramona! We're glad to hear you had a positive experience and found our team friendly with good customer service. Great advice on asking questions—we’re always here to provide clear answers and help every step of the way. Thanks for choosing Greenway Kia West, and we look forward to helping you again! —Greenway Kia West Team

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