Galina Lappo | Page 3

Greenway Kia West responded

Thank you for the incredible 5-star review! We’re thrilled to hear Galina and Christian took such great care of you at Greenway Kia West. Galina’s attention to detail and deep knowledge of every vehicle, along with Christian’s helpful financial guidance, made your experience smooth, informative, and efficient. Getting into your new 2025 vehicle in under three hours is what we call service! Thank you for recommending us—we’ll be here whenever you need us. —Greenway Kia West Team

Greenway Kia West responded

Hi Vgarciabeato, Thank you for your honest review and for choosing Greenway Kia West. We're truly grateful for your kind words about Amine and Carlos—both are dedicated to providing excellent customer service, and we're glad they made a positive impact on your experience. We’re sorry to hear the process didn’t go exactly as planned and that you had to settle for a different vehicle. Your feedback is important and will be shared with our team to help us improve moving forward. Thank you again for your business, and we hope to better serve you in the future. Best regards, The Greenway Kia West Team

Greenway Kia West responded

Thank you for the 5-star review, Ramona! We're glad to hear you had a positive experience and found our team friendly with good customer service. Great advice on asking questions—we’re always here to provide clear answers and help every step of the way. Thanks for choosing Greenway Kia West, and we look forward to helping you again! —Greenway Kia West Team

Greenway Kia West responded

We're delighted to hear that Galina and Diego provided you with a comfortable and informative experience at Greenway Kia West. It's great to know they helped clarify everything for you, including your monthly payments. Thank you for choosing us!

Greenway Kia West responded

We're delighted to hear that Galina provided a professional and reassuring experience for your new car deal at Greenway Kia West. Thank you for sharing this positive feedback, Stella!