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Frank Vidal
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20 Reviews
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20 Reviews
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20 Reviews of Frank Vidal
May 03, 2025
I brought my 2015 RX350 in for servicing on April 24th. My new service rep Jonathan Vellon was great!! The only suggestion I would give is to let customers (waiting on vehicles) know an approximate tim My new service rep Jonathan Vellon was great!! The only suggestion I would give is to let customers (waiting on vehicles) know an approximate time of how long services could possibly take. 4 hours was a bit long however I now know that a coolant flush takes longer to perform than an oil change. Bottom line, my car is running great so I'm happy!. More
by srodgers1230
Verified CustomerOther Employees Tagged: Jonathan Vellon
March 26, 2025
Wonderful experience, wonderful people. Very friendly and helpful. The best customer service experience I’ve ever had. Thank you all so much! Very friendly and helpful. The best customer service experience I’ve ever had. Thank you all so much! More
by Ryan
Other Employees Tagged: Sierra Hendricks
March 05, 2025
My experience with Frank and Lexus of North Miami was amazing. The team was very pleasant and insured I got the vehicle that I want. Thanks again!!! amazing. The team was very pleasant and insured I got the vehicle that I want. Thanks again!!! More
by shaungrant33
Other Employees Tagged: Amauri Rosario, Andrew Amuah-Niamkey
February 25, 2025
My husband and I were extremely pleased with the attention and service we received at Lexus of North Miami. Both Jorge and Frank were welcoming, patient and professional. I could not design a more attention and service we received at Lexus of North Miami. Both Jorge and Frank were welcoming, patient and professional. I could not design a more pleasant experience. More
by debrathompson211
Other Employees Tagged: Jorge Frontier
January 19, 2025
I’ve been a client for fifteen years. Everyone is excellent and very attentive. Process was easily and efficient. Everyone is excellent and very attentive. Process was easily and efficient. More
by somohanol
Other Employees Tagged: Alfred Utset, Alex Suarez
January 05, 2025
The service was very quick and successful. Mr Cherry was very helpful to me. He made sure that they were finished with my car on time Mr Cherry was very helpful to me. He made sure that they were finished with my car on time More
by DORISMOM28
Other Employees Tagged: Nelson Paulino
January 01, 2025
Always have enjoyed the process at this dealership! Very professional and smooth process!Great service! Very professional and smooth process!Great service! More
by trinapinto19
Other Employees Tagged: Alfred Utset, Alex Suarez
December 13, 2024
Always greets you with a smile and does his best to get you the best deal possible. this is our 3rd purchase from Frankie, it went smooth as expected!! He listened to all our request and found us a perfect you the best deal possible. this is our 3rd purchase from Frankie, it went smooth as expected!! He listened to all our request and found us a perfect match with a great price. More
by M. Efrece
Other Employees Tagged: Alfred Utset, Alex Suarez
December 09, 2024
My service advisor Johnathan was very professional and informative. I had no issues with him. I did have an issue with the female cashier that did not acknowledge me. She walked away from the window and w informative. I had no issues with him. I did have an issue with the female cashier that did not acknowledge me. She walked away from the window and walked to the table. The male cashier helped me. Shortly after I was being helped by the male cashier, a male customer walked up to the window and the female cashier quickly went to her window to help him. Her actions were very unprofessional. She is a young lady, white female with dark colored hair. More
by smj630
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