Frank Vidal
Frank Vidal at Lexus of North Miami
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Frank Vidal

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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5.0
18 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

18 Reviews

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18 Reviews of Frank Vidal

March 26, 2025

Dealership Rating
Employee Rating

Wonderful experience, wonderful people. Very friendly and helpful. The best customer service experience I’ve ever had. Thank you all so much! More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sierra Hendricks

Mar 26, 2025

Lexus of North Miami responded

Ryan, we're delighted to hear that you had such a positive experience with our team at Lexus of North Miami! Thank you for the kind words and support. We look forward to serving you again in the future!

March 05, 2025

Dealership Rating
Employee Rating

My experience with Frank and Lexus of North Miami was amazing. The team was very pleasant and insured I got the vehicle that I want. Thanks again!!! More

by shaungrant33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2025

Lexus of North Miami responded

Shaun, we're delighted to hear that Frank and the team at Lexus of North Miami made your experience amazing. Thank you for choosing us!

February 25, 2025

Dealership Rating
Employee Rating

My husband and I were extremely pleased with the attention and service we received at Lexus of North Miami. Both Jorge and Frank were welcoming, patient and professional. I could not design a more More

by debrathompson211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Frontier

Feb 25, 2025

Lexus of North Miami responded

Debra, we're delighted to hear that Jorge and Frank provided such a welcoming experience at Lexus of North Miami. Thank you for sharing your positive feedback!

January 19, 2025

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I’ve been a client for fifteen years. Everyone is excellent and very attentive. Process was easily and efficient. More

by somohanol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfred Utset, Alex Suarez

Jan 20, 2025

Lexus of North Miami responded

Thank you for being a loyal client of Lexus of North Miami for fifteen years! We're delighted to hear that our team continues to provide excellent and attentive service. We look forward to serving you in the future!

January 05, 2025

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The service was very quick and successful. Mr Cherry was very helpful to me. He made sure that they were finished with my car on time More

by DORISMOM28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Paulino

Jan 06, 2025

Lexus of North Miami responded

We're delighted to hear that Cherry provided such helpful and timely service at Lexus of North Miami! Thank you for sharing your experience with us, and we look forward to assisting you again in the future.

January 01, 2025

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Employee Rating

Always have enjoyed the process at this dealership! Very professional and smooth process!Great service! More

by trinapinto19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfred Utset, Alex Suarez

Jan 02, 2025

Lexus of North Miami responded

Trina, we're delighted to hear that you consistently enjoy the professional and smooth experience at Lexus of North Miami. Thank you for your kind words!

December 13, 2024

Dealership Rating
Employee Rating

Always greets you with a smile and does his best to get you the best deal possible. this is our 3rd purchase from Frankie, it went smooth as expected!! He listened to all our request and found us a perfect More

by M. Efrece
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfred Utset, Alex Suarez

Dec 13, 2024

Lexus of North Miami responded

M. Efrece, we're delighted to hear that Frankie has consistently provided you with exceptional service at Lexus of North Miami! Thank you for your continued trust and support; enjoy your new purchase!

December 09, 2024

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My service advisor Johnathan was very professional and informative. I had no issues with him. I did have an issue with the female cashier that did not acknowledge me. She walked away from the window and w More

by smj630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami. We're glad to hear that Johnathan provided professional service, but we're sorry about the interaction with our cashier. Your feedback is important and will be addressed to ensure a better experience in the future. We appreciate your visit and hope to serve you again soon!

December 09, 2024

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Employee Rating

Professional no pressure great inventory that is why we have always come back to purchase our cars from them More

by LAN819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramon Cabrera

Dec 09, 2024

Lexus of North Miami responded

Thank you for your loyalty and kind words about Lexus of North Miami! We're delighted to hear that our professional approach and great inventory keep bringing you back. We look forward to serving you again in the future!

November 06, 2024

Dealership Rating
Employee Rating

My service advisor. Eric Garcia was awesome. Everything that needed to be done on the car was done well and the car was returned when promised. More

by WILLIAM.PRECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Nov 06, 2024

Lexus of North Miami responded

William, it's wonderful to hear that Eric provided awesome service and completed everything promised. Thank you for sharing your experience with Lexus of North Miami!

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