Frank Adinolfi | Page 22

Its always a pleasure to work with Frank, he helps keep our car in great shape. our car in great shape. More

by rswelter Verified Customer Verified Customer

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Great customer service, Uber service round trip. I will definitely go back but just a little pricy. I will definitely go back but just a little pricy. More

by eva.wingrove Verified Customer Verified Customer

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BMW of West Chester is an exceptional facility. My family has purchased vehicles from this location for nearly 20 years; despite living in NJ, I have every intention of returning for future purchas My family has purchased vehicles from this location for nearly 20 years; despite living in NJ, I have every intention of returning for future purchases. Staff consistently go above and beyond to assist customers and provide exceptional service. Daniel Stangel and Chris (Service Manager) are outstanding! I recommend all of my friends and coworkers purchase/service with BMW of West Chester. More

by X3 Verified Customer Verified Customer

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Great service all around! The Team is friendly and professional, I highly recommend this dealership to anyone. The Team is friendly and professional, I highly recommend this dealership to anyone. More

by lthompson12 Verified Customer Verified Customer

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Frank is the best! He answers all my questions in a timely manner and I feel like he has my best interests in mind when discussing maintenance and repairs to my 230i c He answers all my questions in a timely manner and I feel like he has my best interests in mind when discussing maintenance and repairs to my 230i coupe. Thanks again Frank! Kate Lawson More

by kateljt Verified Customer Verified Customer

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Timely prompt accurate service. Center was very clean and have amenities. Service folks are friendly Center was very clean and have amenities. Service folks are friendly More

by Satya Verified Customer Verified Customer

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It was quick and efficient 1 year service and inspection with emission test performed . YesSir with emission test performed . YesSir More

by brian_hartnett Verified Customer Verified Customer

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Our experience is aways great. If you really want me to write more than 15 words then won't I be replying If you really want me to write more than 15 words then won't I be replying More

by evans.bruce Verified Customer Verified Customer

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I typically have a good experience with Frank, but this time was not good. I booked a service appointment and requested ALL required services for the mileage. Frank called after inspecting the car and time was not good. I booked a service appointment and requested ALL required services for the mileage. Frank called after inspecting the car and suggested services that he said were optional. I elected not to have some of the optional services done. When I returned home, the dashboard indicated that service was still overdue. I called Frank and he said service was still overdue because I opted out of the services. Of course I did - he said they were optional! Frank needs to be clearer about what services are required vs optional, as the car clearly thinks the services need to be done, and reminds me every time I start the car. If there is a major issue in the near future, I don't want Ottos pointing to my decision to opt out of a required service. Better communication with the customer was needed here, considering what is being paid. I hope someone reads this. More

by chrisrothe Verified Customer Verified Customer

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Professional and efficient. . clean location. Professional staff all around.. timely with appointments. Great lounge area, appreciate the refreshments a lot.. . clean location. Professional staff all around.. timely with appointments. Great lounge area, appreciate the refreshments a lot.. More

by PT Verified Customer Verified Customer

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