Frank Adinolfi | Page 23

Franks the best advisor. Always professional, courteous and transparent with charges. Car was left unlocked and gas cover open on lot after service department closed. I disco Always professional, courteous and transparent with charges. Car was left unlocked and gas cover open on lot after service department closed. I discovered when I arrived to sales to pick up keys . More

by rbloemker Verified Customer Verified Customer

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When the took my car for service It was Very efficient experience and service was great experience and service was great More

by bhess5 Verified Customer Verified Customer

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Everything went great. My contact, Joe, was super and kept me informed. Job well done! My contact, Joe, was super and kept me informed. Job well done! More

by keanwspencer1 Verified Customer Verified Customer

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Bought new tires, picked up the car and they look like they have been thrown around a whole lot. Would expect for the dealership to at least give them a wash before I pick up in which they didn’t. What’s they have been thrown around a whole lot. Would expect for the dealership to at least give them a wash before I pick up in which they didn’t. What’s the point of the big yellow car wash sign if they don’t wash any part of the car. Followed up with Frank and never got a response, 0/10 on customer service. And also sent him a message before that while car was getting serviced, also didn’t receive a response. Seems like the texting function only goes 1 way… More

by Screen name Verified Customer Verified Customer

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BMW made my appointment very easy. They were courteous and kind making my experience very nice…..but very pricey💸💸 They were courteous and kind making my experience very nice…..but very pricey💸💸 More

by kimmiskowic Verified Customer Verified Customer

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Very easy to work with, prompt communications, and service exactly as expected. Drop off and pick up were also very easy. Dropped off overnight and left the key for the earliest service appointment th service exactly as expected. Drop off and pick up were also very easy. Dropped off overnight and left the key for the earliest service appointment the next morning. More

by clgray07 Verified Customer Verified Customer

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Sales department is lacking. Rude and unprofessional. I will be taking my business fleet elsewhere due to the sales team. Rude and unprofessional. I will be taking my business fleet elsewhere due to the sales team. More

by ray.smith Verified Customer Verified Customer

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They’re always helpful and knowledgeable, I appreciate their care of my car, and will continue to be a loyal customer. their care of my car, and will continue to be a loyal customer. More

by Traylik30 Verified Customer Verified Customer

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Top notch customer service from start to finish. All team members are very professional, knowledgeable, and accommodating. All team members are very professional, knowledgeable, and accommodating. More

by mhochhaus Verified Customer Verified Customer

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BMW of West Chester is a top notch organization! Everyone is friendly and helpful. Thank you for getting my 3 series back on the road! Everyone is friendly and helpful. Thank you for getting my 3 series back on the road! More

by cclayton1 Verified Customer Verified Customer

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