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Frank Adinolfi

Overview Reviews (332) Inventory (326)

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Frank Adinolfi

Frank Adinolfi | Page 24

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8

332 Reviews

Overview Reviews (332) Inventory (326)

Dealership Experience

26 yrs, 3 mos

Industry Experience

38 yrs, 6 mos

4.8

332 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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332 Reviews of Frank Adinolfi

February 07, 2024

Dealership Rating

Employee Rating

Have used them for years. Drive past Union Park BMW to go to this dealership. Drive past Union Park BMW to go to this dealership. More

by usmc4irish

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Adinolfi

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Feb 08, 2024 -

BMW of West Chester responded

We are delighted to hear you have found the performance of our service team worth the extra distance travelled. Many thanks for choosing BMW of West Chester!

February 02, 2024

Dealership Rating

Employee Rating

This dealership is clean, bright, and, breautifully designed. I appreciate the work spaces, offering of the Wi-Fi, and the welcomed snacks and assortment of coffe, juice, and water. designed. I appreciate the work spaces, offering of the Wi-Fi, and the welcomed snacks and assortment of coffe, juice, and water. More

by Adrienneh1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Wilmer Rodriguez, Scott Gately , Anthony Blubello, John Keenan

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Feb 02, 2024 -

BMW of West Chester responded

We are pleased to hear you enjoyed the convenience of our facilities while waiting for your vehicle to be serviced. Many thanks for choosing BMW of West Chester!

February 01, 2024

Dealership Rating

Employee Rating

Fast, professional & efficient service. Frank and Bill were respective of my time. Thank you both Frank and Bill were respective of my time. Thank you both More

by George T

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Cosenza

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Feb 02, 2024 -

BMW of West Chester responded

We are delighted to hear you have been so pleased with the efficient performance delivered by Bill, Frank and our team here at BMW of West Chester!

January 13, 2024

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Employee Rating

Sometimes service is slow, loaners and appointments aren't available, and feels like it's more important you you find something to bill them offer great customer service. aren't available, and feels like it's more important you you find something to bill them offer great customer service. More

by DCanuso007

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Adinolfi

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Jan 15, 2024 -

BMW of West Chester responded

We know the availability of loaners is important to our customers and we are pleased to report vehicle production is increasing allowing us to allocate more inventory to the loaner fleet.

January 13, 2024

Dealership Rating

Employee Rating

The visit was fine, it took a little longer than expected but I was treated well and was comfortable in the waiting area but I was treated well and was comfortable in the waiting area More

by asanghamd

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Adinolfi

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January 13, 2024

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Employee Rating

Great service. Friendly people. Wonderful facility. Loner car was perfect. It was a good job by all Friendly people. Wonderful facility. Loner car was perfect. It was a good job by all More

by craignoland

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 15, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the friendly and efficient performance delivered by our service team. Many thanks again for choosing BMW of West Chester!

January 13, 2024

Dealership Rating

Employee Rating

The problem with my car still persists. It is brand new and has a mechanical issue that service did not fix simply because they couldn't 'hear it.' This is unacceptable. It is brand new and has a mechanical issue that service did not fix simply because they couldn't 'hear it.' This is unacceptable. More

by GRAVITY0211

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Adinolfi

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Jan 15, 2024 -

BMW of West Chester responded

We regret to hear of your unresolved concerns. Please contact me directly at 610.399.8067 and I will do my best to assist you. Rich Weller

January 13, 2024

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Employee Rating

Timely, answered my questions,'treat me with respect and quality vehicle service Did a great job quality vehicle service Did a great job More

by ksharad60

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Adinolfi

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Jan 15, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the respectful and timely assistance delivered by our service team. Many thanks from all of us here at BMW of West Chester!

January 13, 2024

Dealership Rating

Employee Rating

Excellent! ! Frank is a great advisor. I have known him for over 30 years. Great job ! Frank is a great advisor. I have known him for over 30 years. Great job More

by odipaco

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Adinolfi

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Jan 15, 2024 -

BMW of West Chester responded

We are gratified to hear you have been so pleased with the assistance delivered by Frank over the year. Many thanks from all of us here at BMW of West Chester!

January 13, 2024

Dealership Rating

Employee Rating

High-quality, smooth personal service Customer-focused staff and technician team. Competitive pricing, team went the extra mile for me in a difficult situation staff and technician team. Competitive pricing, team went the extra mile for me in a difficult situation More

by ralphviguers

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Adinolfi

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Jan 15, 2024 -

BMW of West Chester responded

We are truly gratified to hear you were so pleased customer focused performance delivered by our service team. Many thanks from all of us here at BMW of West Chester!

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