Derek Tenney | Page 5

Explained everything that needs to be done. Good service should have updated my file…my contact information Good service should have updated my file…my contact information More

by svickery64 Verified Customer Verified Customer

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The experience was awesome as always. The cat looks wonderful and just like new. Thank you all, Craig Hutchinson and company and Mona Crooks and company. The cat looks wonderful and just like new. Thank you all, Craig Hutchinson and company and Mona Crooks and company. More

by Badmoonrising44281 Verified Customer Verified Customer

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Excellent work. Always returned calls, kept me updated. Excellent workmanship. Entire staff was polite, helpful and willing to go the extra distance. Always returned calls, kept me updated. Excellent workmanship. Entire staff was polite, helpful and willing to go the extra distance. More

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The service department always does a great job with my cars. Kim is always very helpful. I had my Escape at the collision center for a rear end accident and Derek really went over and above with phone c cars. Kim is always very helpful. I had my Escape at the collision center for a rear end accident and Derek really went over and above with phone calls to the insurance companies. More

by bdavis_44224 Verified Customer Verified Customer

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You really don't know how good a dealership is until you have a problem. I thought my wheel had been swapped during service, but it turns out that the cladding had came off of the rim. I didn't know this have a problem. I thought my wheel had been swapped during service, but it turns out that the cladding had came off of the rim. I didn't know this was a thing. This is NOT Klaben's fault in any way, but guess what? They're replacing my wheel at no charge. Folks - if you're not coming here, you should be, as Richard Klaben's philosophy is being pushed down to his staff and it's one we all could aspire to. Thanks to the team! More

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Craig is an exceptional employee lucky rich Klaben to have an employee that is so dedicated, professional and interested in the customers. We are lifelong customers of Klaben Chrysler and we appreciate t have an employee that is so dedicated, professional and interested in the customers. We are lifelong customers of Klaben Chrysler and we appreciate the staff they employ. Great job Klaben great job Craig. More

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Staff here was awesome! Their communication was amazing! Kept me updated with where they were with things! They were fast as well! Their communication was amazing! Kept me updated with where they were with things! They were fast as well! More

by a_breonna Verified Customer Verified Customer

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Derek was absolutely amazing. He kept me updated at all times, and it was greatly appreciated! I will definitely recommend this shop! He kept me updated at all times, and it was greatly appreciated! I will definitely recommend this shop! More

by ANGKAZ13@NEO.RR.COM Verified Customer Verified Customer

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I had the best experience at the Klaben Collision Center! I want to compliment Derek Tenney for such wonderful customer service. My Ford Escape got hit (and run) and needed repairs. Derek took extra care in I want to compliment Derek Tenney for such wonderful customer service. My Ford Escape got hit (and run) and needed repairs. Derek took extra care in getting the repairs done quickly and efficiently! He really understood my needs and he was so helpful! I would also like to thank Mario at the Klaben Service Center for gathering all of the paperwork that Derek sent over! Teamwork is beautiful! More

by honeybeemonica Verified Customer Verified Customer

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Mario and his team members are fully engaged with customer updates and professional seamless resolutions for any encounters. In my case, handling Transmission issues while under warranty, and another customer updates and professional seamless resolutions for any encounters. In my case, handling Transmission issues while under warranty, and another issue related to a Klaben body shop repair, all in one spot. Quite satisfied and happy with overall encounter. More

by Arwa Verified Customer Verified Customer

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