Derek Tenney | Page 6

Excellent work. Always returned calls, kept me updated. Excellent workmanship. Entire staff was polite, helpful and willing to go the extra distance. Always returned calls, kept me updated. Excellent workmanship. Entire staff was polite, helpful and willing to go the extra distance. More

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The service department always does a great job with my cars. Kim is always very helpful. I had my Escape at the collision center for a rear end accident and Derek really went over and above with phone c cars. Kim is always very helpful. I had my Escape at the collision center for a rear end accident and Derek really went over and above with phone calls to the insurance companies. More

by bdavis_44224 Verified Customer Verified Customer

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You really don't know how good a dealership is until you have a problem. I thought my wheel had been swapped during service, but it turns out that the cladding had came off of the rim. I didn't know this have a problem. I thought my wheel had been swapped during service, but it turns out that the cladding had came off of the rim. I didn't know this was a thing. This is NOT Klaben's fault in any way, but guess what? They're replacing my wheel at no charge. Folks - if you're not coming here, you should be, as Richard Klaben's philosophy is being pushed down to his staff and it's one we all could aspire to. Thanks to the team! More

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Craig is an exceptional employee lucky rich Klaben to have an employee that is so dedicated, professional and interested in the customers. We are lifelong customers of Klaben Chrysler and we appreciate t have an employee that is so dedicated, professional and interested in the customers. We are lifelong customers of Klaben Chrysler and we appreciate the staff they employ. Great job Klaben great job Craig. More

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Staff here was awesome! Their communication was amazing! Kept me updated with where they were with things! They were fast as well! Their communication was amazing! Kept me updated with where they were with things! They were fast as well! More

by a_breonna Verified Customer Verified Customer

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Derek was absolutely amazing. He kept me updated at all times, and it was greatly appreciated! I will definitely recommend this shop! He kept me updated at all times, and it was greatly appreciated! I will definitely recommend this shop! More

by ANGKAZ13@NEO.RR.COM Verified Customer Verified Customer

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I had the best experience at the Klaben Collision Center! I want to compliment Derek Tenney for such wonderful customer service. My Ford Escape got hit (and run) and needed repairs. Derek took extra care in I want to compliment Derek Tenney for such wonderful customer service. My Ford Escape got hit (and run) and needed repairs. Derek took extra care in getting the repairs done quickly and efficiently! He really understood my needs and he was so helpful! I would also like to thank Mario at the Klaben Service Center for gathering all of the paperwork that Derek sent over! Teamwork is beautiful! More

by honeybeemonica Verified Customer Verified Customer

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Mario and his team members are fully engaged with customer updates and professional seamless resolutions for any encounters. In my case, handling Transmission issues while under warranty, and another customer updates and professional seamless resolutions for any encounters. In my case, handling Transmission issues while under warranty, and another issue related to a Klaben body shop repair, all in one spot. Quite satisfied and happy with overall encounter. More

by Arwa Verified Customer Verified Customer

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I've used klaben in the past and always impressed with the great service, they do an excellent job! the great service, they do an excellent job! More

by Awelsh76 Verified Customer Verified Customer

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They did an excellent job after my vehicle was damaged by a deer. It took longer than I would have liked but it was do to supply chain issues. Derek did an excellent job communicating with me and my insura a deer. It took longer than I would have liked but it was do to supply chain issues. Derek did an excellent job communicating with me and my insurance agent. There was an issue with my steering wheel controls not working after I picked it up. Derek was attentive and took care of this as soon as he could. Over all my car looks great after the repairs. More

by AWYMER0 Verified Customer Verified Customer

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