David Cobb | Page 10

The service manager gave me a free oil change service ticket for dripping engine oil problem from the last service performed. This visit was to use that free service ticket. ticket for dripping engine oil problem from the last service performed. This visit was to use that free service ticket. More

by jason.young.lee Verified Customer Verified Customer

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I worked with Zach and he was amazing. After working with John, I started not to come back for service to Cobb county. John is rude and doesn’t listen, but Zach is amazing. After working with John, I started not to come back for service to Cobb county. John is rude and doesn’t listen, but Zach is amazing. More

by SCOTT1317 Verified Customer Verified Customer

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The website says hours are 7-7, however when I called they said that had changed and the new hours were until 6 (this was a week day). I left my job early and drove there for an oil change. I arrived at they said that had changed and the new hours were until 6 (this was a week day). I left my job early and drove there for an oil change. I arrived at 5:06 and was told I could not be done because they do not take anyone after 5. Maybe you should first update the website to be accurate. Second if someone calls you should probably let them know that even though the hours are until 6 no one will be taken after 5. I had to leave my job a second time to drive there for an oil change. Just super frustrating!!! Other than that I have never had any complaints about this location. Always friendly and pretty fast for the volumes of cars being done. I would recommend to a friend but would suggest that the hours be updated and it be noted that they stop taking cars an hour before they close. Thanks More

by garlandfamilymail Verified Customer Verified Customer

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4th car we have purchased from Cobb County Toyota. And we would buy from here again. Merrick Shaw, Richard Wong, David Cobb in service, Jason, and Richard in finance. All these people worked hard to g And we would buy from here again. Merrick Shaw, Richard Wong, David Cobb in service, Jason, and Richard in finance. All these people worked hard to get me my new car and Merrick and Richard Wong worked extra hard to get me the features I wanted. Thank you to everyone that went the extra mile to make this a fast and easy process. More

by SINYARD.MICHELLE Verified Customer Verified Customer

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I always leave within the time frame that they give me and the service is great. Always letting me know what important to have done to my car and how soon I need to have it done. and the service is great. Always letting me know what important to have done to my car and how soon I need to have it done. More

by WASHINGTONSHERIDAN Verified Customer Verified Customer

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Normally great service. After waiting 1 1/2 hours for my oil change to finish I inquired about it being completed. They said not yet. But I saw my car in the parking lot After waiting 1 1/2 hours for my oil change to finish I inquired about it being completed. They said not yet. But I saw my car in the parking lot so I persisted that they keep looking for my keys. Turns out it was done and had been for a while, but no one paged me nor went to the waiting area to see if I was there. Not sure why this happened except maybe because the person who checked me in was gone for the day when I checked on my car status. I'm sure that normally someone is designated to take care of the customer in that situation? Maybe there was not a good handoff upon his departure. More

by edwostbrock Verified Customer Verified Customer

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I brought in SUV for 45,000 mile maintenance check. Was greeted and David explained what would be accomplished and estimated time of service. Everything went extremely well. Was greeted and David explained what would be accomplished and estimated time of service. Everything went extremely well. More

by Jerry Selby Verified Customer Verified Customer

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Professional and friendly overall a great experience would recommend your service department to all especially to David Cobb would recommend your service department to all especially to David Cobb More

by w4rdurant56 Verified Customer Verified Customer

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Vehicle brought in without appointment but well handled by consultant David Cobb. Keeped us informed re problems and fixed same. Great service! by consultant David Cobb. Keeped us informed re problems and fixed same. Great service! More

by icwright Verified Customer Verified Customer

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Very nice people to work with. Informative and detailed. People in the service department help solve your problem with multiple solutions and guide you to lower costs when possible Informative and detailed. People in the service department help solve your problem with multiple solutions and guide you to lower costs when possible. That trust keeps me coming back. More

by BILLY404JOE Verified Customer Verified Customer

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