Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 20

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Craig Douglas

March 10, 2024

Dealership Rating
Employee Rating

When I contacted Austin regarding purchasing a used vehicle, he responded within minutes. Austin also sent a link with Ganley's used inventory and suggested looking at Parma's inventory if I didn't see More

by jlamielle2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Mar 10, 2024

Ken Ganley Ford Norton responded

Thank you so much for taking the time to leave us this wonderful feedback!

March 07, 2024

Dealership Rating
Employee Rating

Bought a used 2013 Jetta SportWagen from Gavin. He was helpful in explaining everything and working with me to get a deal best suited for me. Overall a great and very transparent experience. More

by Ksmead28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gavin Barnes

Mar 08, 2024

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Jetta. We truly appreciate your feedback!

March 05, 2024

Dealership Rating
Employee Rating

Looked some vehicles up online and then went to visit. We were greeter right away, took one for a spin, secured loan and on our way. Sean was great and was very pleasant to work with. Will be our new go t More

by Jeffrey.Jansen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Pangburn

Mar 05, 2024

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Sean, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

March 03, 2024

Dealership Rating
Employee Rating

The guys at ken ganley are phenomenal. They really did work with me and made sure I got what I needed/wanted. Plus they have a great sense of humor. Thank you!!! More

by Tommyautotune
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gavin Barnes

Mar 03, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Tommy, and we look forward to working with you again.

February 21, 2024

Dealership Rating
Employee Rating

This was the smoothest car deal I’ve ever experienced. Gavin cleared up warranty information that I was wrong on and I was able to test drive the car the next day. He was very professional, friendly, and More

by ckopache
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Gavin Barnes

Feb 21, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Gavin delivered such a great experience!

February 20, 2024

Dealership Rating
Employee Rating

This was needed as my Cherokee Trailhawk needed a major repair. After looking at the compass and taking it for a test drive with Joe I had to think about it as I just retired. Joe worked with me and we ex More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Feb 20, 2024

Ken Ganley Ford Norton responded

Ron, Thanks for sharing your thoughts about your experience working with Joe here at Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

February 19, 2024

Dealership Rating
Employee Rating

Great customer service, excellent very helpful. Glad we came there . Love the car. Would recommend. More

by Min48go
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Feb 19, 2024

Ken Ganley Ford Norton responded

Congratulations on your new vehicle and thank you for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance!

February 17, 2024

Dealership Rating
Employee Rating

This is the most friendly place to deal with. Everyone takes their time and listens to what you want rather than try to sell you something you don’t want. A great place to Buy a vehicle. More

by herbertspath69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Scott Spath , Joe Peticca

Feb 18, 2024

Ken Ganley Ford Norton responded

Herbert, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

Feb 23, 2024

Ken Ganley Ford Norton responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2024

Dealership Rating
Employee Rating

It was a stress free experience We felt comfortable and not pressured to buy Thanks More

by Connielindsay103060
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

Feb 15, 2024

Ken Ganley Ford Norton responded

Connie, Thanks for sharing about your experience with Ken Ganley Ford Norton. Craig and our team appreciate your business and hope to see you again soon!

February 14, 2024

Dealership Rating
Employee Rating

Ganley was friendly and welcoming. Tony Z. Knew who I was when I entered the building. More

by Bonzermca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe, Kevin Kneebusch

Feb 14, 2024

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Tony and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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