Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 21

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Craig Douglas

February 12, 2024

Dealership Rating
Employee Rating

Great customer service, kind people, and willing to work out a great deal! Got exactly what I was looking for here, and Tony and Austin were a great help! More

by hannahagudelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe , Austin Temsey

Feb 13, 2024

Ken Ganley Ford Norton responded

Hannah, Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. Tony, Austin, and our team appreciate your business and hope to see you again soon!

February 07, 2024

Dealership Rating
Employee Rating

I have been through the wringer when it comes to finding a new car and it was such a blessing that Christian handled this for us and made it such a smooth transaction. His knowledge and patience was a breat More

by Justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Rodriguez

Feb 07, 2024

Ken Ganley Ford Norton responded

Justin, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Christian and our team, and we look forward to working with you again.

February 07, 2024

Dealership Rating
Employee Rating

I bought my truck and my wife's Bronco Sport from Jack. He is a great salesman and keeps in touch after the sale to make sure we are happy. I tell everyone I know to go see him when they need a new car More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Jack Leonhard

Feb 07, 2024

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business, Gary, and hope to see you again soon!

February 06, 2024

Dealership Rating
Employee Rating

I went in to buy my lease out. They were really nice and I was in and out in about 45 minutes. Thank you for your service!!! More

by LisaKasserman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe , Sean Pangburn

Feb 07, 2024

Ken Ganley Ford Norton responded

Lisa, We are very happy to have provided you with such a positive experience! Craig and our team sincerely value your business and look forward to your next visit.

February 06, 2024

Dealership Rating
Employee Rating

Joe was helpful and accommodating in ensuring that we had the right information and best experience possible with Ford Norton More

by Vanlehnderek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Feb 06, 2024

Ken Ganley Ford Norton responded

Derek, Thank you for your business and this review. We're happy to hear Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 04, 2024

Dealership Rating
Employee Rating

Great buying Experience! Staff was very friendly and my salesman Jack Leonard was Awsome to deal with! More

by dhamilton43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Leonhard

Feb 05, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Jack and our team. We're glad to hear we delivered such a great experience!

Feb 07, 2024

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

February 03, 2024

Dealership Rating
Employee Rating

This was the easiest and best experience I have ever had when buying a car! Everyone at the dealership was amazing to work with! They were so kind and patient as we tried to find the perfect family vehicle! More

by Eeyore13!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2024

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2024

Dealership Rating
Employee Rating

this was my first time buying a car and everything went so smoothly. i had Jack as a salesman and he was GREAT! longest part was waiting for the paperwork to print out. highly satisfied and will be recomme More

by chelsee.fimple25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Leonhard

Feb 02, 2024

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Norton. It's great to hear that Jack was able to assist you and that you had such a positive experience.

January 22, 2024

Dealership Rating
Employee Rating

It’s the only dealership we will ever shop and buy from they are awesome! More

by REDDHOTT0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Scott Spath

Jan 22, 2024

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 18, 2024

Dealership Rating
Employee Rating

Totally personable and professional while providing reliable service. When I work with Scott at Ganley Ford I know that my car will be repaired correctly, even if it takes a few tries. More

by topstorad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

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