Cosmo Laurino | Page 12

I have watched this dealership, get worse and worse over the years, buying three cars from them, servicing them there. Even as a loyal customer they gouge you for service. Towards the end, they were relega the years, buying three cars from them, servicing them there. Even as a loyal customer they gouge you for service. Towards the end, they were relegated to just oil changes like a glorified Jiffy Lube to me. That’s a shame considering how good the service used to be. Last visit they wanted to charge me hundreds of dollars just to tell me what the malfunction message was for. Just to tell me what it was for! No thanks. I just traded it in for an Audi. You guys need to reevaluate your policies on customer care and remember why people buy a BMW to begin with. More

by GUPPUSMAIL Verified Customer Verified Customer

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Service is wonderfully and the people at dealership is Is a pleasure to work with when getting your car service. a pleasure to work with when getting your car service. More

by sawyer710 Verified Customer Verified Customer

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Very good service, excellent advisor, would recommend your services to future clients, thank you so much for being professionals. your services to future clients, thank you so much for being professionals. More

by jcole9976 Verified Customer Verified Customer

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Very disrespectful and pushy. Rushed me through the deal without even proposing a test drive or to come see car before hand. As a result my registration was accidentally linked to Rushed me through the deal without even proposing a test drive or to come see car before hand. As a result my registration was accidentally linked to the wrong license plate. was threatening to take away the deal if i dont come in to sign docs on specific day. Overall horrible experience. He is lucky i didnt say anything due to him being old. More

by Mkhodz92 Verified Customer Verified Customer

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Rallye is the best there is. Superb service and salespeople who understand your every wish. Superb service and salespeople who understand your every wish. More

by Larry K Verified Customer Verified Customer

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Always on time and courteous. . Easy to make an appointment, quality work at a reasonable cost. . Easy to make an appointment, quality work at a reasonable cost. More

by KTRAKAS Verified Customer Verified Customer

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The customer care was a top notch. The were so kind and nice. I really like going to service my car there The were so kind and nice. I really like going to service my car there More

by OKUBALU Verified Customer Verified Customer

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All the work was done correctly and promptly I was notified of the progress of the work in a timely manner Very satisfied notified of the progress of the work in a timely manner Very satisfied More

by PATMANN36 Verified Customer Verified Customer

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Cosmo has been great to work with - we have two cars from Rallye - Cosmo has consistently gone out of his way to make sure that all goes well Rallye - Cosmo has consistently gone out of his way to make sure that all goes well More

by JOELHSALTZ Verified Customer Verified Customer

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Excellent dealership. Good customer service. Car was completed in a timely manner. Nice clean facility. Good customer service. Car was completed in a timely manner. Nice clean facility. More

by payalnyc Verified Customer Verified Customer

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