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13 Reviews
Write a Review13 Reviews of Cole Mathes
December 02, 2024
The battery in our Lincoln Continental decided to "die" on Thanksgiving. We contacted our service rep, Joe French, the following day to see how to go about getting the car in for service. We tried to j on Thanksgiving. We contacted our service rep, Joe French, the following day to see how to go about getting the car in for service. We tried to jump start it in the garage, but the battery couldn't hold enough of a charge for us to even push it out. Joe listened, empathized with us about our situation and offered advice. He got in touch with the staff at Klaben Mobile and notified us that someone from that department would call us to set up an appointment to come to our home to fix our car. Within an hour of us finishing our call with Joe, our doorbell rang. It was Cole. He was ready and able to help. He talked with my husband, replaced the battery, checked all of the components and was on his way. He did all this in about 15 minutes. Incredible!!! We were astounded that everything played out the way it did. Everyone that we talked with were professional, friendly, and helpful. Joe French got the ball rolling and the Klaben Mobile staff took the ball and scored. We are very appreciative for all the help that this team provided us. Great Job!!! More
Other Employees Tagged: Joe French, Rachel Wolf, Becky Lawson, Aaron Guest
August 14, 2024
Tyler Kline was stellar! Very attentive with my wants, needs, and financial situation. And his attentiveness got me into a newer vehicle :) The overall process was quick, Very attentive with my wants, needs, and financial situation. And his attentiveness got me into a newer vehicle :) The overall process was quick, painless, and I left happy with my purchase. Thanks Tyler! More
Other Employees Tagged: Tyler Kline
August 13, 2024
Everyone I have worked with at the dealership, including David Mitchell and David klaben, have gone above and beyond in ensuring my experience was top notch. I could not recommend them or the dealership mor David Mitchell and David klaben, have gone above and beyond in ensuring my experience was top notch. I could not recommend them or the dealership more and will continue to work with them for my automotive needs going forward. More
Other Employees Tagged: David Mitchell, David Klaben , Michael Albritton
July 07, 2024
I recently needed an oil change and tire rotation. When I called to schedule I was given the opportunity to have it completed at my home. By Rebecca Lawson. What a fantastic feature for my busy life. When I called to schedule I was given the opportunity to have it completed at my home. By Rebecca Lawson. What a fantastic feature for my busy life. Cole Mathes was very professional and completed the project effectively. I will always give Klaben my business. More
Other Employees Tagged: Rebecca Lawson
April 30, 2024
I would never go to any other dealership. Klaben makes car buying so effortless. The klaben team works hard to get you what you want and make sure you are happy. Klaben makes car buying so effortless. The klaben team works hard to get you what you want and make sure you are happy. More
Other Employees Tagged: Mona Crooks, Tyler Kline, Tom Alcorn, Christine Klaben, Angela Mazzagatti , Douglas Lewin
March 20, 2024
I love working with Kim. She’s a professional that makes being there a good experience. She’s a professional that makes being there a good experience. More
Other Employees Tagged: Kim Wolfram
February 14, 2024
The service team did a wonderful job of arranging and completing the service on my vehicle. completing the service on my vehicle. More
Other Employees Tagged: Sean Bradford , Jessica Meacham
February 08, 2024
Excellent service! Called the day prior to confirm appt. for mobile service. Showed up on time and did all the work in my parking lot. Will continue to use this conv Called the day prior to confirm appt. for mobile service. Showed up on time and did all the work in my parking lot. Will continue to use this convenient service indefinitely! More
Other Employees Tagged: Kim Wolfram, Tom Alcorn, Rachel Wolf
February 08, 2024
Local dealership that I have known since I was a kid. I have bought from in the past I have bought from in the past More
Other Employees Tagged: Rachel Wolf