Caroline Combs
Caroline Combs at BMW of West Chester

Caroline Combs | Page 7

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
178 Reviews

Dealership Experience

6 yrs, 11 mos

4.9

178 Reviews

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178 Reviews of Caroline Combs

January 02, 2026

Dealership Rating
Employee Rating

I was able to drop off early and Caroline was able to squeeze our car in and get the situation resolved early - was very satisfied with the service! The video from the tech was also well done and informa More

by KLYZ345
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

December 31, 2025

Dealership Rating
Employee Rating

Robert is the consummate salesperson who understands his customer and the car they desire. He will accommodate them and deliver an exceptional customer experience. BMW of West Chester is the dealer for y More

by MIchaelH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 27, 2025

Dealership Rating
Employee Rating

This dealership and its personnel are professional, thorough and patient. The facility is also clean and well kept. The ladies bathroom gets a five out of five. More

by Hac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Izzi

December 25, 2025

Dealership Rating
Employee Rating

BMW was accommodating and kept in touch with the videos of the work being completed. They were professional and easy to talk to about the work More

by FINZZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 24, 2025

Dealership Rating
Employee Rating

Service was fast and pleasant. I appreciated having a loaner over the weekend. All the issues with my car were fixed at one time. More

by mmjoarder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Bill Cosenza, Joseph Fritz, Joe Izzi, Heather Deritis, Amy Hinkle , Frank Adinolfi, Ian Khan—5 stars

December 19, 2025

Dealership Rating
Employee Rating

Caroline was great at keeping me informed during my service visit. All needed work was texted for my approval. More

by ronheier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 13, 2025

Dealership Rating
Employee Rating

Carolyn stepped for my usual service advisor and took great care of my vehicle in a timely fashion More

by Dr Pete C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

December 12, 2025

Dealership Rating
Employee Rating

I like the hospitality of service managers and agents. I always get the best service from this center. Keep it going. More

by Sandeep Mallareddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Hinkle , Anthony Blubello

December 12, 2025

Dealership Rating
Employee Rating

Outstanding people and service. Always professional And efficient. Everyone really cares. No other compares. Thanks. More

by KWMCNMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2025

Dealership Rating
Employee Rating

Service Advisor was helpful and quickly addressed all my issues. I was able to wait in the comfortable waiting area More

by MARIO.BORRAS
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

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