Carlos Ortega
Carlos Ortega at Cobb County Toyota

Carlos Ortega

Service Advisor

Cobb County Toyota

2111 Barrett Lakes Blvd
Kennesaw, GA 30144

4.7
285 Reviews
4.7

285 Reviews

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285 Reviews of Carlos Ortega

January 15, 2025

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Employee Rating

Called and made an appointment. Showed up next day 10 minutes early. Was told I had no appointment. Received and email saying service had been performed even though I’d never been t More

by JACKSON3812
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Recommend Dealer
No

Other Employees Tagged: Todd Pluger, Jeff Silvers

January 14, 2025

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Very tentative, informative explained all about what's going on with my car. Very friendly also. Great job. More

by cytotec100
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Recommend Dealer
Yes

January 06, 2025

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Thank you Mr. Carlos for your kind service and toyota services for being fast thanks More

by FERNANDASENA10
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Recommend Dealer
Yes

January 01, 2025

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Service experience was fine until the phone call received on my way home from Carlos telling me that they forgot to put the radiator cap back on. Had to turn around and drive back to the dealership so this c More

by DKELLY4819
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Recommend Dealer
No

December 21, 2024

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Son muy profesionales y son muy atentos y explican bien lo que el carro tiene More

by DENYSHERNANDEZ8
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Silvers

December 18, 2024

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It sells good autos and services them equally as well. Even though dealer servicing is many times more expensive than an independent auto shop, our preference is to use the dealer because their techs are More

by Rcedris
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Recommend Dealer
Yes

Other Employees Tagged: Simon Chan

December 17, 2024

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Always pleased with good service prompt and thorough at a reasonable price glad to endorse More

by gregsutton1716
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Recommend Dealer
Yes

December 14, 2024

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IT'S A TOYOTA DEALERSHIP THAT MARKETS AND REPAIRS TOYOTA VEHICLES. WE USE IT TO REPAIR AND HAVE ROUTINE SERVICES DONE ON OUR 2001 AVALON. EVEN THOUGH WE PAY EXORBANT PRICES FOR THESE SERVICES, WE BELEIVE More

by Rcedris
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simon Chan

December 12, 2024

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They’re very kind. The service was really quick and easy. The dealer is close to my house More

by XL11126575
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Recommend Dealer
Yes

December 12, 2024

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The appointment I originally scheduled on Monday was not scheduled correctly and it took me three days and over an hour on the phone the third day to get everything set up correctly. I still have very low c More

by minda.seagraves
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Pluger

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