285 Reviews of Carlos Ortega
January 15, 2025
Called and made an appointment. Showed up next day 10 minutes early. Was told I had no appointment. Received and email saying service had been performed even though I’d never been t Showed up next day 10 minutes early. Was told I had no appointment. Received and email saying service had been performed even though I’d never been there. Was told it would take 45 minutes. I left an hour and a half later. They had not started and could not tell me when they would, More
Other Employees Tagged: Todd Pluger, Jeff Silvers
January 14, 2025
Very tentative, informative explained all about what's going on with my car. Very friendly also. Great job. going on with my car. Very friendly also. Great job. More
Other Employees Tagged: Austin Meek, Katie Fuller, Zach Claybrooks, JC Cooper, Costas Hernandez
January 01, 2025
Service experience was fine until the phone call received on my way home from Carlos telling me that they forgot to put the radiator cap back on. Had to turn around and drive back to the dealership so this c on my way home from Carlos telling me that they forgot to put the radiator cap back on. Had to turn around and drive back to the dealership so this could be done. How do you forget a radiator cap? At least they cleaned the engine compartment. More
December 21, 2024
Son muy profesionales y son muy atentos y explican bien lo que el carro tiene lo que el carro tiene More
Other Employees Tagged: Jeff Silvers
December 18, 2024
It sells good autos and services them equally as well. Even though dealer servicing is many times more expensive than an independent auto shop, our preference is to use the dealer because their techs are Even though dealer servicing is many times more expensive than an independent auto shop, our preference is to use the dealer because their techs are used to working on Subarus. More
Other Employees Tagged: Simon Chan
December 14, 2024
IT'S A TOYOTA DEALERSHIP THAT MARKETS AND REPAIRS TOYOTA VEHICLES. WE USE IT TO REPAIR AND HAVE ROUTINE SERVICES DONE ON OUR 2001 AVALON. EVEN THOUGH WE PAY EXORBANT PRICES FOR THESE SERVICES, WE BELEIVE VEHICLES. WE USE IT TO REPAIR AND HAVE ROUTINE SERVICES DONE ON OUR 2001 AVALON. EVEN THOUGH WE PAY EXORBANT PRICES FOR THESE SERVICES, WE BELEIVE GOING TO THIS DEALERSHIP FOR MAINTANCE AND REPAIRS PROVIDES THE BEST OPPORTUNITY TO KEEP OUR AVALON IN GOOD WORKING ORDER. BESIDES, THE WAITING AREA IS A WORLD-CLASS LOUNGE WITH EXCELLENT FOOD AND BEVERAGE SERVICES PROVIDED BY A SERVING STAFF OF EXCELLENT TRAINED WAIT PERSONS. THE FREE SNACKS AND BEVERAGES WERE OUTSTANDING AND I WOULD RECOMMEND THESE AMMENITIES TO ANY FUTURE PERSONS WHO NEED SERVICES ON THEIR TOYOTA VEHICLES. More
Other Employees Tagged: Simon Chan
December 12, 2024
The appointment I originally scheduled on Monday was not scheduled correctly and it took me three days and over an hour on the phone the third day to get everything set up correctly. I still have very low c scheduled correctly and it took me three days and over an hour on the phone the third day to get everything set up correctly. I still have very low confidence that I’m going to show up on Monday morning and things will be in place that need to be taken care of. More
Other Employees Tagged: Todd Pluger