Carlos Ortega
Carlos Ortega at Cobb County Toyota

Carlos Ortega

Service Advisor

Cobb County Toyota

2111 Barrett Lakes Blvd
Kennesaw, GA 30144

4.6
372 Reviews
4.6

372 Reviews

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372 Reviews of Carlos Ortega

December 10, 2025

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Employee Rating

The service department was thorough and helpful. They got the job done well ahead of the estimated time. We're very satisfied. More

by paulabmelo74
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simon Chan

December 04, 2025

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The service is for most part exceptional when I have my car service. There was no change in this time. However, I was little taken back when I had to pay for the additional days for the loaner due extende More

by cnelson370
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Workmanship
Service Communication
Recommend Dealer
Yes

December 04, 2025

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My advisor was very nice, and also very knowledgeable. The service only took a couple of hours, and I was very pleased with the outcome. All issues were resolved. More

by gavoter3031
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Recommend Dealer
Yes

November 22, 2025

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I like the dealership because it's a friendly and fair place to do business with. I understand they are in business too make money and everyone there is earning a living however they treat you fair and y More

by MARIA.TERESA.ARAGUZ
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Magerl, Simon Chan

November 22, 2025

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It was okay even though I got there before my appt and waited two hours More

by VALMCGUIRE21
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Recommend Dealer
Yes

Other Employees Tagged: Raven

November 10, 2025

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cobb county toyota total scam people and should go bankrupt they steal money and proud More

by Sayanora
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Recommend Dealer
No

November 08, 2025

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Excellent service. They got me in early the same day and I had bar back within two hours More

by cwocn70
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Recommend Dealer
Yes

November 07, 2025

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I always take my cars to Toyota because they are pretty good and Simon is great. More

by mariacpl
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Simon Chan

November 06, 2025

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Employee Rating

Thanks for your service, on time and each one are friendly. The place is clean. More

by herval324.hv
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Service Communication
Recommend Dealer
Yes

November 01, 2025

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The service was very good with communications and education. I am happy to take my car to this dealership. More

by Sherry1226
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Recommend Dealer
Yes
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