Carlos Ortega
Carlos Ortega at Cobb County Toyota

Carlos Ortega

Service Advisor

Cobb County Toyota

2111 Barrett Lakes Blvd
Kennesaw, GA 30144

4.6
338 Reviews
4.6

338 Reviews

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338 Reviews of Carlos Ortega

June 18, 2025

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Employee Rating

Carlos was very helpful. Service was performed quickly and a detailed explanation of what done was given. More

by sgray4860
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Service Communication
Recommend Dealer
Yes

June 14, 2025

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On time and explain what i need to be done easy way Simon was always kind and great employ good to have toyota and customer. Great employed. More

by michongholmes
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Recommend Dealer
Yes

Other Employees Tagged: Simon Chan

June 14, 2025

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Excellent service. The staff was receptive to my questions and concerns and everything went as expected. More

by dmb350
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Recommend Dealer
Yes

June 13, 2025

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Cobb County Toyota provided excellent service. Repairs were completed in a timely manner. Carlos took good care of us. More

by Pam
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Recommend Dealer
Yes

Other Employees Tagged: David Cobb

June 09, 2025

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Diagnosed the issue and had me running by end of day. Disappointed that the battery wasn't covered under warranty for a hybrid. More

by aalwan615
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Recommend Dealer
Yes

June 09, 2025

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Great service team and dealership. They contacted me about service deals and then provided quick maintenance service. More

by ibarra_biz
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Recommend Dealer
Yes

June 07, 2025

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Failed to tell me I needed my tires changed so i had to find out when I went to service my car More

by chichi.nwaogwugwu
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Recommend Dealer
No

June 05, 2025

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Carlos and Norm always do a great job of taking great care of my cars. More

by brian.phillip.crane
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Recommend Dealer
Yes

Other Employees Tagged: Norm Grammatic

May 25, 2025

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I've found Cobb County Toyota to be consistently competent over the last 23 years since first taking my 2002 Toyota Camry XLE V6 to them for service. I would add that they are all VERY busy, In t More

by restarks
Service Price Transparency
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Recommend Dealer
Yes

May 18, 2025

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Good service and clean facility, i did rear break service and it was reasonable price. More

by prashanthcsl
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Recommend Dealer
Yes
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