Carlos Ortega
Carlos Ortega at Cobb County Toyota

Carlos Ortega

Service Advisor

Cobb County Toyota

2111 Barrett Lakes Blvd
Kennesaw, GA 30144

4.7
282 Reviews
4.7

282 Reviews

Write a Review

282 Reviews of Carlos Ortega

January 01, 2025

Dealership Rating
Employee Rating

Service experience was fine until the phone call received on my way home from Carlos telling me that they forgot to put the radiator cap back on. Had to turn around and drive back to the dealership so this c More

by DKELLY4819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 21, 2024

Dealership Rating
Employee Rating

Son muy profesionales y son muy atentos y explican bien lo que el carro tiene More

by DENYSHERNANDEZ8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Silvers

December 18, 2024

Dealership Rating
Employee Rating

It sells good autos and services them equally as well. Even though dealer servicing is many times more expensive than an independent auto shop, our preference is to use the dealer because their techs are More

by Rcedris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simon Chan

December 17, 2024

Dealership Rating
Employee Rating

Always pleased with good service prompt and thorough at a reasonable price glad to endorse More

by gregsutton1716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 14, 2024

Dealership Rating
Employee Rating

IT'S A TOYOTA DEALERSHIP THAT MARKETS AND REPAIRS TOYOTA VEHICLES. WE USE IT TO REPAIR AND HAVE ROUTINE SERVICES DONE ON OUR 2001 AVALON. EVEN THOUGH WE PAY EXORBANT PRICES FOR THESE SERVICES, WE BELEIVE More

by Rcedris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simon Chan

December 12, 2024

Dealership Rating
Employee Rating

They’re very kind. The service was really quick and easy. The dealer is close to my house More

by XL11126575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 12, 2024

Dealership Rating
Employee Rating

The appointment I originally scheduled on Monday was not scheduled correctly and it took me three days and over an hour on the phone the third day to get everything set up correctly. I still have very low c More

by minda.seagraves
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Pluger

December 11, 2024

Dealership Rating
Employee Rating

The Cobb Toyota team did a great job of getting the essentials for my car taken care of in a timely fashion. I bought my Highlander at Marietta Toyota Used. But I always take ti to the folks at Cobb To More

by Carterchilljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2024

Dealership Rating
Employee Rating

Switched from Marietta Toyota to CC Toyota last year. Excellent service! Carlos is always friendly and helpful! More

by sswofford1823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 02, 2024

Dealership Rating
Employee Rating

Was an easy and quick oil change and tire rotation visit. Always courteous. thank you.... More

by ROADTRIP28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Costas Hernandez

1
...

Dealership Inventory (215 Vehicles)

used 2024 Toyota Tacoma car, priced at $45,967
2024 Toyota Tacoma
used
Ice exterior
Automatic
Four-wheel Drive
used 2024 Toyota RAV4 car, priced at $30,777
2024 Toyota RAV4
used
Magnetic Gray Metallic exterior
Automatic
Front-wheel Drive
used 2024 Toyota Camry car, priced at $32,847
2024 Toyota Camry
used
Red exterior
Automatic
Front-wheel Drive
used 2023 Nissan Rogue car, priced at $32,847
2023 Nissan Rogue
used
White exterior
CVT
All-wheel Drive
used 2024 Toyota Tundra car, priced at $46,987
2024 Toyota Tundra
used
Ice exterior
Automatic
Rear-wheel Drive
used 2024 Toyota Tacoma Hybrid car, priced at $53,767
2024 Toyota Tacoma Hybrid
used
Ice exterior
Automatic
Four-wheel Drive