Welcome to South Bay Hyundai and Genesis of South Bay! We look forward to providing you with excellent service. Come see us today!
Read moreDealership Experience
11 yrs, 11 mos
Industry Experience
11 yrs, 10 mos
Specialties & Trainings
Hyundai Certified
554 Reviews
Write a Review554 Reviews of Calvin Jeong
January 17, 2025
We had a less than 1-start experience. We brought our new lease in for a free oil change and maintanence. Despite having an appointment that was scheduled long in advance, the service depa We brought our new lease in for a free oil change and maintanence. Despite having an appointment that was scheduled long in advance, the service department was low on technicians, so they were not able to service the car. The service clerk was able to find a new appointment. When we brought the car back in, the technician broke one of the main fuses. Since they didn't have the part, they needed to keep the car since it wouldn't start without the fuse. The dealership couldn't give us a ride back home, so we ended up taking a ride share (which was ~$50). When we got a call to pick-up the car, I explicitly let the clerk know that we would come in on Sunday to pick-up the car. Again, I had to take a ride share (which as another ~$50). Once I arrived, I was informed that the service department was closed, so I had to take yet another ride share back home (another ~$50). To get back to the dealership, I needed to take a ride share again (you got it, ~$50), and I was finally able to pick-up my car. In all, I spent close to $200 for a free service. I sent an email to the service department manager and have not heard back. I'm so incredibly disappointed. I am highly unlikey to lease another Hyundai after this experience. More
January 14, 2025
Excellent experience: From booking the service appointment from the app, to picking it up after service was done, It really was a seamless experience. My advisor was really outstanding. He wen appointment from the app, to picking it up after service was done, It really was a seamless experience. My advisor was really outstanding. He went above and beyond. Thanks! More
Other Employees Tagged: Jack Kim
January 03, 2025
I purchased my Sonata Hybrid Plugin from SB Hyundai and very satisfied with my vehicle. My service advisor Jack Kim provides excellent service. I will continue to bring my car for service to SB Hyundai very satisfied with my vehicle. My service advisor Jack Kim provides excellent service. I will continue to bring my car for service to SB Hyundai because of Jack Kim. More
Other Employees Tagged: Jack Kim
January 02, 2025
Service was quick and thorough. The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of se The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of service provided. More
Other Employees Tagged: Mike "MJ" Juarez, Jack Kim, Richard Andersen, Tracy Bracken, Tracy Ferrara, Alex Ruiz
December 31, 2024
Great customer service! Quick turnaround. Clean waiting room. Friendly staff. Welcoming environment. No complaints. Five star service. Quick turnaround. Clean waiting room. Friendly staff. Welcoming environment. No complaints. Five star service. More
Other Employees Tagged: Jack Kim
December 27, 2024