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Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda

Bruce Carrick | Page 4

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
266 Reviews

Industry Experience

25 yrs, 7 mos

4.8

266 Reviews

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266 Reviews of Bruce Carrick

May 09, 2026

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Employee Rating

Nice and friendly people. Great and fast service. Thank you for the service and your time! More

by nisasaycocie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

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May 09, 2026

Russ Darrow Metro Mazda responded

It’s great to hear our team provided friendly staff and quick service. We appreciate you recognizing how we value your time. Thank you for trusting us with your Mazda. Jalen Moore jalen.moore@russdarrow.com

May 08, 2026

Dealership Rating
Employee Rating

Friendly, fast, quality service. Responded fast and was flexible with scheduling as well as transparent with pricing. More

by jaklein25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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May 08, 2026

Russ Darrow Metro Mazda responded

Delighted to hear our team provided friendly, fast service and transparent pricing for your Mazda CX-3. We’re glad our flexible scheduling fit your needs. We look forward to supporting your next service appointment. Jalen Moore jalen.moore@russdarrow.com

May 06, 2026

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Employee Rating

Bruce provided accurate pricing for my maintenance. Also had loaner car ready. Car completed at time promised. More

by G.
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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May 07, 2026

Russ Darrow Metro Mazda responded

It’s great to hear that Bruce provided accurate pricing, that a loaner was available, and that your Mazda CX-50 was completed as promised. We look forward to assisting with any future Mazda CX-50 service. Jalen Moore jalen.moore@russdarrow.com

May 02, 2026

Dealership Rating
Employee Rating

Professional and friendly service. They both made my visit easy and comfortable. Thank you! Great job! More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

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May 02, 2026

Russ Darrow Metro Mazda responded

How wonderful to hear our team provided professional and friendly service that made your visit easy and comfortable. Thank you for trusting us with your Mazda. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

April 30, 2026

Dealership Rating
Employee Rating

Nick Mudd is a fantastic service advisor. Very helpful and prompt. We've always had our Mazda vehicle serviced at Russ Darrow as they are quick and thorough. More

by ROZZCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

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Apr 30, 2026

Russ Darrow Metro Mazda responded

Thank you for the five-star rating and for trusting us with your Mazda CX-5. We’re glad Nick provided prompt and thorough assistance and that our team’s efficiency continues to earn your loyalty. We look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

April 26, 2026

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Employee Rating

Love Bruce he is super attentive and accommodating. Always helps. Will not work with anyone else there More

by amyneilbecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2026

Russ Darrow Metro Mazda responded

We’re delighted Bruce provided attentive and accommodating service for your Mazda CX-5. It’s great to know he’s made each visit seamless, and we look forward to helping you again in the future. Thanks for trusting us with your service needs. Jalen Moore jalen.moore@russdarrow.com

April 24, 2026

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Employee Rating

Great service! Bruce and the crew are always friendly and efficient. The service is well-performed. More

by winterkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 24, 2026

Russ Darrow Metro Mazda responded

Bruce and the crew are thrilled you found their service friendly and efficient, and we’re glad your Mazda received top-notch care. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

April 19, 2026

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Employee Rating

I was able to get an appointment very quickly. Service department was very professional. Service was quick and efficient More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Apr 19, 2026

Russ Darrow Metro Mazda responded

Thanks for letting us know scheduling your Mazda CX-5 service was seamless. We’re glad our team provided professional and efficient work. We look forward to assisting you with your next maintenance appointment. Jalen Moore jalen.moore@russdarrow.com

April 16, 2026

Dealership Rating
Employee Rating

My car is in good hands when I bring it in for service. Thank you. More

by DRLAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 16, 2026

Russ Darrow Metro Mazda responded

Bruce and our team are glad to know your Mazda is in good hands whenever you bring it in for service. Thank you for trusting us. Jalen Moore jalen.moore@russdarrow.com

April 11, 2026

Dealership Rating
Employee Rating

The time I pulled in with my car and went to the desk everything was awesome. Everybody friendly.. More

by mr.tony.cunningham38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba , Kirsten Jones

Print
Apr 13, 2026

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

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