Brittaney Quick
Brittaney Quick at BMW of Westlake

Brittaney Quick | Page 28

Service Location Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
886 Reviews
4.9

886 Reviews

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886 Reviews of Brittaney Quick

November 17, 2024

Dealership Rating
Employee Rating

Easy to deal with and competitively priced. Always do it right the first time. Good to buy from too! More

by rgneumann17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cordell, Mathew Povroznik

Nov 19, 2024

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

November 15, 2024

Dealership Rating
Employee Rating

I’ve been to BMW Westlake a handful of time so far now and I have always been thoroughly impressed at the kind customer service experience. More

by Rosie.biggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville , Andrew Shaw

Nov 18, 2024

BMW of Westlake responded

Rosie, reviews like this give us motivation and help us ensure we provide high-quality care.

November 15, 2024

Dealership Rating
Employee Rating

Brittany , John …. . superb service . Might be the main reason I still own a BMW. Brittany did a marvelous job this last repair on car . They refunded me for a previou More

by TarekDbouk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

BMW of Westlake responded

Tarek, we're so glad that we were able to go above and beyond your expectations! Hi Tarekdbouk, we are very happy to have provided you with such a positive experience!

November 13, 2024

Dealership Rating
Employee Rating

Gave me a loaner with gas tank on empty. When I told Andrew, he didn’t seem to care. More

by MACKINOHIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville , Andrew Shaw

Nov 14, 2024

BMW of Westlake responded

I am sorry that your experience was not what you had the right to expect. I will ask the service manager, John Cordell, to contact you about this issue.

November 13, 2024

Dealership Rating
Employee Rating

People at Westlake BMW are very courteous, knowledgeable and helpful. Sometimes they go out of their way to take care of me even without an appointment. I can’t ask for any more than that More

by NATEMANSOUR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cordell, Cory McConville , Andrew Shaw

Nov 14, 2024

BMW of Westlake responded

Thank you so much for the positive review!

November 11, 2024

Dealership Rating
Employee Rating

This dealership is always consistent. Perfect, accurate, organized and always comes through for the customer. Very respectful of their customers and honest. More

by MLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

BMW of Westlake responded

Hi Marie, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

November 11, 2024

Dealership Rating
Employee Rating

Clean. Got some major rim damage from their wash bay. Never asked me if I even wanted the car washed More

by PTJT100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cordell, Jeff Hughes, Cory McConville , Andrew Shaw

Nov 13, 2024

BMW of Westlake responded

We regret to hear that you had this experience with us. I will ask our service manger, John Cordell to reach out to you to discuss this issue.

November 05, 2024

Dealership Rating
Employee Rating

Professional and very friendly. Provided a courtesy ride to and from my house. Car drives very smoothly. More

by SORBANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Povroznik , Andrew Shaw

Nov 08, 2024

BMW of Westlake responded

Sorbany, thank you so much for the positive review!

November 03, 2024

Dealership Rating
Employee Rating

The dealership is very professional and clean They all were very knowledgeable and helpful I will definitely go there for my next car More

by OFFTHEWALLSOCCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

November 02, 2024

Dealership Rating
Employee Rating

Cory was very helpful and professional. Advised us if any further action or repairs were needed. More

by RWDEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

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