Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
357 Reviews
4.9

357 Reviews

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357 Reviews of Mathew Povroznik

October 16, 2026

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Employee Rating

Matt was super professional, efficient, informative and helpful. He kept me informed about the progress of my service throughout the day which I really appreciated. More

by Andie
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Recommend Dealer
Yes

October 14, 2026

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Service is always as promised—- efficient and on time. This recent service was a 30,000 inspection, and as always efficient and on time. No surprises! More

by JSLUPO
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Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

October 05, 2026

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Prompt service was able to assess need for new front tires. Readily available and replaced and aligned in timely fashion as as added service. More

by JFFRYWRD
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Recommend Dealer
Yes
Oct 05, 2026

BMW of Westlake responded

Thank you for sharing your experience! We're glad we could quickly identify your tire needs, complete the replacement, and handle the alignment all in a timely manner. Keeping your vehicle safe and road-ready is our top priority, and we appreciate your trust in BMW of Westlake!

October 03, 2026

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Good experience! Matt was very helpful and went out of his way to do more, I show BMW and him my personal appreciation! More

by EMILYG334
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Recommend Dealer
Yes
Oct 05, 2026

BMW of Westlake responded

Thank you so much for the wonderful review! We are thrilled to hear that Matt took such great care of you and went above and beyond during your visit. We will be sure to pass along your personal appreciation to him. Thank you for choosing BMW of Westlake, and we look forward to seeing you again!

September 19, 2026

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Matt was excellent like always, professional and polite. Waiting time was reasonable. Recommended for your bimmer!. More

by Dan
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Recommend Dealer
Yes

September 16, 2026

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Service staff was incredibly helpful when we had a flat tire. They replaced our tires very quickly and answered all of our questions in a very timely manor. More

by AMYBANDWEN
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Recommend Dealer
Yes

September 15, 2026

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Sales person, Nez, was great to work with, understanding and accommodating my long research and decision timeline. No pressure. Did not bad mouth competition, focused on the benefits of BMW. Test drove m More

by BMW X5 Owner
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Recommend Dealer
Yes

September 03, 2026

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Matthew was very helpful, professional and courteous. Short notice repair under warranty. Excellent job, highly recommended. More

by Dan
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Recommend Dealer
Yes

September 02, 2026

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Hello very nice staff helpful and polite clean place they know how to handle my issue with my car Thank you More

by TAMIMIHASAN
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Recommend Dealer
Yes

August 30, 2026

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Another seamless issue resolved quickly and efficiently. Matt was very helpful and communicative throughout the whole process More

by DUDZIKNT
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Recommend Dealer
Yes
Sep 03, 2026

BMW of Westlake responded

Thank you for the great review! We're glad Matt was able to make another service visit seamless and keep you informed throughout the process. We truly appreciate your continued trust in BMW of Westlake and look forward to taking care of you again!

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