Brittaney Quick

The customer service was wonderful, quick and friendly. I really appreciate the complimentary car wash thank you BMW of Westlake! I really appreciate the complimentary car wash thank you BMW of Westlake! More

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Service team was great. Did what was needed and my car was ready when they said it would be. Did what was needed and my car was ready when they said it would be. More

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Brittaney makes everything go smoothly. She is awesome! BMW of Westlake is great. They are efficient in getting the car in and out! The work is always done as promised, on time. She is awesome! BMW of Westlake is great. They are efficient in getting the car in and out! The work is always done as promised, on time. More

by ABUZEUS Verified Customer Verified Customer

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Getting your car serviced at BMW Westlake is as pleasant as purchasing it. The service prompt, thorough, and efficient. as purchasing it. The service prompt, thorough, and efficient. More

by LUCINDAES Verified Customer Verified Customer

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Brittaney is fantastic! !! She always has things ready to go when I arrive. The dealer does great service as well. !! She always has things ready to go when I arrive. The dealer does great service as well. More

by tkaye003 Verified Customer Verified Customer

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We have all 3 of our BMW's serviced at this dealership and have never had any issues with them. John Cordell is always excellent to work with. All of the staff we have work with has been very profession and have never had any issues with them. John Cordell is always excellent to work with. All of the staff we have work with has been very professional and courteous. My only suggestion is to have more loaner cars. They are only available if you can schedule your appointment weeks ahead. More

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The Westlake BMW service team is courteous, helpful and efficient. They did a great job with my front windshield replacement. I was not aware that a windshield could be replaced by non OEM window. Thanks f efficient. They did a great job with my front windshield replacement. I was not aware that a windshield could be replaced by non OEM window. Thanks for the educational tip. More

by DAVID.BOGART Verified Customer Verified Customer

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Service was great. On Time as promised. Communication with Brittaney and the mechanics was polished, professional and informative on the status of my vehicle during t On Time as promised. Communication with Brittaney and the mechanics was polished, professional and informative on the status of my vehicle during the whole process. More

by Frances.pleska Verified Customer Verified Customer

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Today was my 2nd visit to the service department in three days. I originally came in for an oil change and for a noise that was coming from the passenger's side. Aside from some miscommunication, which I tak days. I originally came in for an oil change and for a noise that was coming from the passenger's side. Aside from some miscommunication, which I take most of the responsibility for, and 4 new tires that I wasn't really anticipating. I am happy with service that I received. I am also very pleased with the way DIane really went above and beyond to help me out during the checkout process. She really made me feel important by making sure that I wouldn't need to pay a surcharge. Thanks Diane! More

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Great service. Good communication . Easy to use. Did a great job. Would recommend to others. Good communication . Easy to use. Did a great job. Would recommend to others. More

by SPCOOLBAUGH Verified Customer Verified Customer

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