Cory McConville
Cory McConville at BMW of Westlake

Cory McConville

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

Contact Me
4.8
709 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

8 yrs, 7 mos

4.8

709 Reviews

Write a Review

709 Reviews of Cory McConville

November 09, 2026

Dealership Rating
Employee Rating

We bought two BMWs from this dealership through sales rep John Redden. Always treated fairly and honestly. The service has been excellent. Everyone very helpful especially dealing with BMW tech. I reco More

by binderpl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 06, 2026

Dealership Rating
Employee Rating

As always they’re nothing short of spectacular. Fast, easy to deal with and genuinely look out for their clients. 100% my BMW dealership of choice. More

by EdwardZoom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 28, 2026

Dealership Rating
Employee Rating

All right Okay I know ? ? All right All right Okay Always a good experience and advice from Corey always helps More

by DUPREECARLOS1
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Nov 05, 2026

BMW of Westlake responded

Thank you for the fantastic review! We are so glad to hear that you consistently have a great experience and that Cory's expert advice is always helpful to you. We truly appreciate your loyal business and look forward to seeing you again at BMW of Westlake!

October 22, 2026

Dealership Rating
Employee Rating

My car needed service and I stopped in and they took care of it immediately. Not a long wait and I was back on the road in less than 2 hours. More

by NANCIESMITH53
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Nov 05, 2026

BMW of Westlake responded

Thank you so much for taking the time to share your review! We are thrilled to hear that our team was able to accommodate you right away and get your vehicle serviced and back on the road in less than two hours. Providing prompt, convenient, and reliable service is always our top goal at BMW of Westlake. We truly appreciate your business and look forward to serving you again in the future!

October 18, 2026

Dealership Rating
Employee Rating

Brought in vehicle for specific assessment related to brakes. That was not done. Tech recommended I brake hard to heat up brakes. That's not a reasonable recommendation without having completed an inspec More

by rpz1
Recommend Dealer
No

Other Employees Tagged: Cory McConville

Nov 05, 2026

BMW of Westlake responded

We are sorry to hear, you were not pleased with your experience.

October 15, 2026

Dealership Rating
Employee Rating

Once again having our BMW serviced at BMW Westlake was a dream or ease. Always On Time, Welcoming, have loaner available, our vehicle is serviced, washed, video explanation of service, and returned efficie More

by x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 14, 2026

Dealership Rating
Employee Rating

Service is always as promised—- efficient and on time. This recent service was a 30,000 inspection, and as always efficient and on time. No surprises! More

by JSLUPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Povroznik

October 13, 2026

Dealership Rating
Employee Rating

Cory is the reason I bought a bmw from westlake. His service is outstanding Cory is the reason I bought a bmw from westlake. His service is outstanding and specially the experience with this visit w More

by 1105mcv
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

October 05, 2026

Dealership Rating
Employee Rating

Nice work from service. I did ask for a replacement for the steering wheel tab that had bubbled up. No response on this matter. More

by timothy707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2026

BMW of Westlake responded

Thank you for the feedback regarding your recent service visit! We are glad to hear the work was otherwise well done, but we sincerely apologize for missing your request regarding the steering wheel tab. We want to get that taken care of for you right away—please reach out to our service team at your earliest convenience so we can inspect the piece, check part availability, and arrange a quick visit to resolve it. We appreciate your patience and look forward to making things right at BMW of Westlake!

October 01, 2026

Dealership Rating
Employee Rating

Really nice experience. Corey is was very thorough at explaining my car repairs and future car needs. More

by janelsellscle
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Oct 05, 2026

BMW of Westlake responded

Thank you so much for the great review! We are thrilled to hear that Cory took the time to thoroughly explain both your immediate repairs and your vehicle's future maintenance needs. Clear communication and proactive care are top priorities for us, and we appreciate your trust in BMW of Westlake!

1
...

Dealership Inventory (231 Vehicles)

used 2025 BMW X5 car, priced at $55,337
2025 BMW X5
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2024 BMW X3 car, priced at $34,936
2024 BMW X3
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2027 BMW X5 car, priced at $86,392
2027 BMW X5
new
Gray Pine Metallic exterior
Automatic
All-wheel Drive
used 2023 BMW X1 car, priced at $32,194
2023 BMW X1
used
Storm Bay Metallic exterior
Automatic
All-wheel Drive
used 2023 Land Rover Defender car, priced at $39,347
2023 Land Rover Defender
used
Black exterior
Automatic
All-wheel Drive
used 2022 Lexus NX 250 car, priced at $30,446
2022 Lexus NX 250
used
Caviar exterior
Automatic
Front-wheel Drive