Cory McConville
Cory McConville at BMW of Westlake

Cory McConville

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
705 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

8 yrs, 6 mos

4.8

705 Reviews

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705 Reviews of Cory McConville

October 18, 2026

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Employee Rating

Brought in vehicle for specific assessment related to brakes. That was not done. Tech recommended I brake hard to heat up brakes. That's not a reasonable recommendation without having completed an inspec More

by rpz1
Recommend Dealer
No

Other Employees Tagged: Cory McConville

October 15, 2026

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Once again having our BMW serviced at BMW Westlake was a dream or ease. Always On Time, Welcoming, have loaner available, our vehicle is serviced, washed, video explanation of service, and returned efficie More

by x
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

October 14, 2026

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Service is always as promised—- efficient and on time. This recent service was a 30,000 inspection, and as always efficient and on time. No surprises! More

by JSLUPO
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Povroznik

October 13, 2026

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Cory is the reason I bought a bmw from westlake. His service is outstanding Cory is the reason I bought a bmw from westlake. His service is outstanding and specially the experience with this visit w More

by 1105mcv
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

October 05, 2026

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Employee Rating

Nice work from service. I did ask for a replacement for the steering wheel tab that had bubbled up. No response on this matter. More

by timothy707
Service Price Transparency
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Recommend Dealer
Yes
Oct 05, 2026

BMW of Westlake responded

Thank you for the feedback regarding your recent service visit! We are glad to hear the work was otherwise well done, but we sincerely apologize for missing your request regarding the steering wheel tab. We want to get that taken care of for you right away—please reach out to our service team at your earliest convenience so we can inspect the piece, check part availability, and arrange a quick visit to resolve it. We appreciate your patience and look forward to making things right at BMW of Westlake!

October 01, 2026

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Really nice experience. Corey is was very thorough at explaining my car repairs and future car needs. More

by janelsellscle
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Oct 05, 2026

BMW of Westlake responded

Thank you so much for the great review! We are thrilled to hear that Cory took the time to thoroughly explain both your immediate repairs and your vehicle's future maintenance needs. Clear communication and proactive care are top priorities for us, and we appreciate your trust in BMW of Westlake!

September 29, 2026

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Employee Rating

Cory is very professional- good to work with He anticipates what I am thinking He is very approachable More

by bprendergast61
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Oct 10, 2026

BMW of Westlake responded

Thank you for the wonderful feedback! Cory is a fantastic asset to our team, and we're glad to hear that his professional, approachable manner and ability to anticipate your needs made working with him such a great experience. We'll be sure to pass along your compliments to him, and we look forward to serving you again at BMW of Westlake!

September 22, 2026

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Employee Rating

Nothing bad to say . He was very responsive and communicative in the process of getting my car repaired More

by kzajo
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2026

BMW of Westlake responded

Thank you for taking the time to leave a review! We're thrilled to hear that your advisor was so responsive and communicative while getting your car repaired. Providing a smooth, hassle-free repair process is always our goal, and we appreciate your trust in BMW of Westlake!

September 16, 2026

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Employee Rating

Service staff was incredibly helpful when we had a flat tire. They replaced our tires very quickly and answered all of our questions in a very timely manor. More

by AMYBANDWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 16, 2026

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Employee Rating

I had a good experience at the Westlake BMW dealership. The staff (Cory) was professional, friendly, and helpful throughout the entire process. They made everything easy and straightforward, and I was plea More

by rrhernandez1026
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

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