As always they’re nothing short of spectacular.
Fast, easy to deal with and genuinely look out for their clients. 100% my BMW dealership of choice.
Fast, easy to deal with and genuinely look out for their clients. 100% my BMW dealership of choice.
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by EdwardZoom
Service Price Transparency
Great and easy to work with Helped with what was needed
and provided clear responses
and provided clear responses
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by JGNACINSKI19
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Wagner
5 star and Personal service.
Knows me and my car. Feels like white glove treatment. Could not ask for better.
Knows me and my car. Feels like white glove treatment. Could not ask for better.
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by JMCOLLISTER
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Wagner
He was very helpful and kept me informed.
This dealership is excellent. I would highly recommend it.
This dealership is excellent. I would highly recommend it.
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by LAUREN_SENDEROFF
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Wagner
He was very helpful and kept me informed.
This dealership is excellent. I would highly recommend it.
This dealership is excellent. I would highly recommend it.
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by LAUREN_SENDEROFF
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Wagner
Good The service I get at BMW Westlake is always very
good How xxxx you?
good How xxxx you?
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by MCNAMARA0
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Wagner
Kind, thoughtful, good listener, answered my questions,
was very patient in explaining industry standards and responded in a timely manner....i love BMW Westlake!
was very patient in explaining industry standards and responded in a timely manner....i love BMW Westlake!
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by KAFRIMEL
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2026 -
BMW of Westlake responded
Thank you so much for the wonderful review! We are thrilled to hear that you had such a kind, patient, and thoughtful experience with our team. Clear communication and taking the time to explain industry standards thoroughly are top priorities for us, so knowing that made such a positive impression means the world.
Kevin was great keep me updated all the time.
Very friendly with me. I am a long time customer there
Very friendly with me. I am a long time customer there
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by GONZALAL12
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2026 -
BMW of Westlake responded
Thank you so much for the wonderful review and your longtime loyalty! We are thrilled to hear that Kevin provided you with such friendly, attentive care and kept you well-informed throughout your visit. Building lasting relationships with valued clients like you is what we strive for every day. We will be sure to share your kind words with Kevin, and we look forward to taking great care of you for many years to come at BMW of Westlake!
I had a great experience at BMW of Westlake.
Kevin Wagner was professional, friendly, and very helpful throughout the process. He made everything easy and took the time to answer my questions. I
Kevin Wagner was professional, friendly, and very helpful throughout the process. He made everything easy and took the time to answer my questions. I really appreciate the excellent customer service!
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by SUBHIJR
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Wagner
Nov 05, 2026 -
BMW of Westlake responded
Thank you so much for the fantastic review! We are thrilled to hear that Kevin provided you with such professional, friendly, and helpful service from start to finish. Making the process smooth and taking the time to answer every question is exactly what we strive for every day.
Staff was friendly and helpful.
Short wait time. Any questions I had were answered. Pleased
Short wait time. Any questions I had were answered. Pleased
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by KDILGERSPE
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Wagner
Nov 05, 2026 -
BMW of Westlake responded
Thank you so much for the wonderful review! We are thrilled to hear that our staff made you feel welcome and supported, that your questions were answered thoroughly, and that you experienced a short wait time during your visit.
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1 yr, 8 mos
