Kevin Wagner
Kevin Wagner at BMW of Westlake

Kevin Wagner | Page 11

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

4.9
106 Reviews
4.9

106 Reviews

Write a Review

Dealership Experience

1 yr, 8 mos

Industry Experience

27 yrs, 3 mos

106 Reviews of Kevin Wagner

March 26, 2026

Dealership Rating
Employee Rating

Professional and accommodating. Kevin and the service team kept me updated on vehicle progress during visit. Always a positive experience! More

by paper2vial
Recommend Dealer
Yes

Other Employees Tagged: Kevin Wagner

Mar 29, 2026

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

March 25, 2026

Dealership Rating
Employee Rating

Cory and your service techs did a great job handling me and my car and it's needs More

by MMILAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2026

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

March 24, 2026

Dealership Rating
Employee Rating

Kevin was very helpful and engaging! I felt like a part of the process! Excellent customer service! More

by Nicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

BMW of Westlake responded

Nicki, we are so pleased you enjoyed your visit to BMW of Westlake!

March 23, 2026

Dealership Rating
Employee Rating

Great service- comfortable waiting area. Easy to schedule always courteous and upfront about service needed and provided. More

by LSWAIN6069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

BMW of Westlake responded

We're glad to hear you enjoyed your visit.

March 21, 2026

Dealership Rating
Employee Rating

Best bmw ever, all of the staff members are very professional and friendly. I will highly recommend! More

by PATRICIAWALKER87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

BMW of Westlake responded

Hello Patricia, we appreciate you taking the time to leave us this feedback.

March 20, 2026

Dealership Rating
Employee Rating

Kevin was very helpful. Would be helpful to better understand ability to use loaner cars so I can schedule service and get to work that day. More

by GDISALVO78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

BMW of Westlake responded

Thank you, and have a fantastic day!

...
11

Dealership Inventory (231 Vehicles)

used 2025 BMW X5 car, priced at $55,337
2025 BMW X5
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2024 BMW X3 car, priced at $34,936
2024 BMW X3
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2027 BMW X5 car, priced at $86,392
2027 BMW X5
new
Gray Pine Metallic exterior
Automatic
All-wheel Drive
used 2023 BMW X1 car, priced at $32,194
2023 BMW X1
used
Storm Bay Metallic exterior
Automatic
All-wheel Drive
used 2023 Land Rover Defender car, priced at $39,347
2023 Land Rover Defender
used
Black exterior
Automatic
All-wheel Drive
used 2022 Lexus NX 250 car, priced at $30,446
2022 Lexus NX 250
used
Caviar exterior
Automatic
Front-wheel Drive