Cory McConville | Page 2

My experience with BMW of Westlake was overall positive. One rep (Kevin) seemed frustrated dealing with a third-party warranty, which showed in his attitude. However, manager Brittaney stepped in, handled e One rep (Kevin) seemed frustrated dealing with a third-party warranty, which showed in his attitude. However, manager Brittaney stepped in, handled everything smoothly, and provided excellent service. Because of her efforts, I would still recommend this location. More

by rrhernandez1026 Verified Customer Verified Customer

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Sales person, Nez, was great to work with, understanding and accommodating my long research and decision timeline. No pressure. Did not bad mouth competition, focused on the benefits of BMW. Test drove m and accommodating my long research and decision timeline. No pressure. Did not bad mouth competition, focused on the benefits of BMW. Test drove multiple models with him only being in the vehicle for one of them to get me acclimated with features. Sales price did not include dealer extras so I did not need to argue with them to take them out. I did have a problem that needed service. Service personnel, Matt was primary contact, treated me with respect and professionally; how a customer should be treated. This was in stark contrast to a recent experience at another dealer for a different brand to whom we will never return. More

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To the most amazing sales expert I have ever met! You were so kind, patient, and understanding with me throughout the entire process. Buying a car can definitely be an anxious experience, but you mad You were so kind, patient, and understanding with me throughout the entire process. Buying a car can definitely be an anxious experience, but you made it so easy and enjoyable. I walked away with the perfect deal and the most beautiful 2026 BMW 330xi ever! I truly couldn’t be happier. Thank you so much! More

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Great service and work in a timelymanner, and Cory McConville went above and beyond as my advisor ! McConville went above and beyond as my advisor ! More

by DUPREECARLOS1 Verified Customer Verified Customer

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Always a great experience. Customer service is exceptional, friendly and professional. Ha ha really. Always a great experience. Customer service is exceptional, friendly and pr Customer service is exceptional, friendly and professional. Ha ha really. Always a great experience. Customer service is exceptional, friendly and professional. Cory was amazing. When I arrived at 7:40 I explained to him that I needed to be out of there in 2 hours due to having to go to work. He said he would try very hard and he did. That made my experience even better. More

by DAISYJ1068 Verified Customer Verified Customer

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Always good to consistent service Friendly. On time. Thorough work. Professional Cory is great Excellent On time. Thorough work. Professional Cory is great Excellent More

by MLC Verified Customer Verified Customer

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Quick and easy, Cory provided a thorough explanation on what was going to be done, and gave me a ETA on how long it could take, not only was it done in less time than provided but, they had my car outside, what was going to be done, and gave me a ETA on how long it could take, not only was it done in less time than provided but, they had my car outside, washed and ready to go right upfront. More

by ricmontanez Verified Customer Verified Customer

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Everything is good very nice treat all the staff very good & help full & very good teaching for our questions Thanks good & help full & very good teaching for our questions Thanks More

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Great service from Cory and the Westlake team. Always willing to help and explain the service and listen to the issues. Always willing to help and explain the service and listen to the issues. More

by Me Verified Customer Verified Customer

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Always provides top notch service by offering Valet Service. No other comments No other comments Service. No other comments No other comments More

by KMITCHELLSW Verified Customer Verified Customer

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