Dealership Experience
23 yrs, 10 mos
Industry Experience
23 yrs, 10 mos
353 Reviews
Write a Review353 Reviews of John Caruso
June 05, 2024
john caruso my sales rep was amazing he made my experience easy and simple. they helped me get a great car and i am very thankful would recommend anybody to come here for a car. experience easy and simple. they helped me get a great car and i am very thankful would recommend anybody to come here for a car. More
June 05, 2024
Dealership is very professional and clean Every one in the dealership answered every question I had and was very knowledgeable the dealership answered every question I had and was very knowledgeable More
Other Employees Tagged: Adam Moon, Dirk Steffen, Nez Faraj, Ryan Andexler
May 20, 2024
The Westlake BMW service team is courteous, helpful and efficient. They did a great job with my front windshield replacement. I was not aware that a windshield could be replaced by non OEM window. Thanks f efficient. They did a great job with my front windshield replacement. I was not aware that a windshield could be replaced by non OEM window. Thanks for the educational tip. More
Other Employees Tagged: Brittaney Quick, Cory McConville, Andrew Shaw
May 15, 2024
the recently purchased BMW is my 5th BMW. I have always dealt with John Caruso and Adam Moon. Both have halways worked out car deals that were a win win for both of us. The sales process h I have always dealt with John Caruso and Adam Moon. Both have halways worked out car deals that were a win win for both of us. The sales process has always been respectful and customer sensitive. In 3 years when this lease is up i will be back for another car because of how i have been treated by all. More
Other Employees Tagged: Mike Niedzwiecki
April 26, 2024
I worked with John Caruso salesman who helped me built my new car. He was very helpful from the beginning answering my questions. Overall BMW of Westlake is very professional including their lease options. I new car. He was very helpful from the beginning answering my questions. Overall BMW of Westlake is very professional including their lease options. I highly recommend them including John Caruso doing the business. More
April 19, 2024
Excellent staff that helped me every step of the way. This is my second vehicle through BMW Westlake. This is my second vehicle through BMW Westlake. More
Other Employees Tagged: Robert Strecker, Mike Niedzwiecki, Brittaney Quick, Cory McConville, Andrew Shaw, Mathew Povroznik
April 12, 2024
Just purchased a 2023 X1 from this dealership. John Caruso and Ian Filo made this purchase seamless. The whole dealership is very easy to deal with. Highly recommend them. John Caruso and Ian Filo made this purchase seamless. The whole dealership is very easy to deal with. Highly recommend them. More
Other Employees Tagged: Mike Niedzwiecki, Ian Filo
March 01, 2024
Sales Department is top notch. Service usually good but my most recent experience was poor, primarily due to poor communication. Service usually good but my most recent experience was poor, primarily due to poor communication. More
Other Employees Tagged: Cory McConville
January 04, 2024
I've been a customer of this dealership for many years. I've leased a number of vehicles all with the assistance of John Caruso. With John it is a hassle free experience working with a true gentleman. John I've leased a number of vehicles all with the assistance of John Caruso. With John it is a hassle free experience working with a true gentleman. John gauges the client's needs and puts you in the vehicle you are comfortable with. I recently worked with John again and based on past history I'll be back. More