Brittaney Quick
Brittaney Quick at BMW of Westlake

Brittaney Quick | Page 27

Service Location Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
886 Reviews
4.9

886 Reviews

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886 Reviews of Brittaney Quick

December 02, 2024

Dealership Rating
Employee Rating

My car died after being serviced at this dealership. I had to have it towed there and have had to call multiple times to try to get information, and after 5 days, still no idea what is wrong with my ca More

by KTMC9292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 03, 2024

BMW of Westlake responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience.

December 01, 2024

Dealership Rating
Employee Rating

Very professional, very accommodating to my needs and questions. Also have top-notch technicians. Thx More

by JGEMP.CLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Dec 03, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

November 29, 2024

Dealership Rating
Employee Rating

Great people. They know cars and work together for a fantastic experience. Traded in my last x3 that was serviced and ran great for over 11 years. Give John a try More

by DWMAJCHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 01, 2024

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

November 24, 2024

Dealership Rating
Employee Rating

The service department is the best. Brittaney is just absolutely amazing. Couldn't ask for a better experience. More

by NAHHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

BMW of Westlake responded

Your wonderful feedback and rating mean a lot to us.

November 22, 2024

Dealership Rating
Employee Rating

Always efficient, friendly service with a nice car wash. Dealership shop was always clean as was the waiting area with refreshments!! More

by pattysue523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

BMW of Westlake responded

Pattysue, thank you for sharing your positive experience!

November 21, 2024

Dealership Rating
Employee Rating

You would wish that the mechanic would allow you to see while the car in up for service. and go over concerns in person. More

by HGSTYX
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Nov 22, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

November 20, 2024

Dealership Rating
Employee Rating

Cory was great. Have called 2 salespeople about buying new car this year but neither was enthusiastic about it. More

by BRELLJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Nov 22, 2024

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback. thank you so much for the positive review!

November 20, 2024

Dealership Rating
Employee Rating

Brittany made the experience so effortless. I’m happy with the service I received. I love having a BMW More

by MCIRYAK1783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

BMW of Westlake responded

We are so pleased you enjoyed your visit to BMW of Westlake!

November 19, 2024

Dealership Rating
Employee Rating

Cory & the service team are very response, efficient, and timely with their repairs. Communication is fantastic! More

by CJTAKES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Laumer, Cory McConville

November 17, 2024

Dealership Rating
Employee Rating

I have been very please with BMW dealership at Westlake and Middleburgh Hts. for about 17 years now. The service desk always is available to service my car as well as answer any questions. The work on my c More

by urrutiaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville, Mathew Povroznik , Andrew Shaw

Nov 19, 2024

BMW of Westlake responded

Thank you so much for the positive review!

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