Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton

Brianna Worthington | Page 18

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
186 Reviews

Dealership Experience

5 yrs, 3 mos

4.9

186 Reviews

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186 Reviews of Brianna Worthington

December 05, 2022

Dealership Rating
Employee Rating

I found that the dealer really care about the people. They should be proud of themself More

by Rmagno32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 02, 2022

Dealership Rating
Employee Rating

Nice place friendly employees and they know what they doing and they fast And if they told you one hour that’s me in one hour More

by Salah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Mike Hartley

Dec 03, 2022

Ken Ganley Ford Norton responded

Hi Salah, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2022

Dealership Rating
Employee Rating

Prompt service and very friendly. Service team explains everything and always clean truck after service. More

by DGHARBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya , Mike Hartley

Nov 25, 2022

Ken Ganley Ford Norton responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2022

Dealership Rating
Employee Rating

Great experience. They got my car in quickly, helped me to determine the best repairs and got them done right away! More

by Wadsworth Expedition
Recommend Dealer
Yes
Nov 23, 2022

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

November 19, 2022

Dealership Rating
Employee Rating

Like the customer service always treated with concern. Confident that they will advise me on what needs to be done More

by eileen.holderbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Mike Hartley

Nov 20, 2022

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 14, 2022

Dealership Rating
Employee Rating

The service department is great, the sales department is lacking. You can service my car but I won’t be buying one from your dealership anytime soon. Horrible experience coming in to look at a new Ford Bron More

by Mustangboy221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Jon Krupp

November 11, 2022

Dealership Rating
Employee Rating

My sons car is a 2016 Ford Focus and had very noticeable clutch issues, as do all the Focus’s . Although it wasn’t yet part of a law suit, Brianna in service and other employees at Ganley worked at gettin More

by cleaninggirl49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don’t know any names of who else helped Brianna. But she was always keeping me posted on the situation.

Nov 13, 2022

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Brianna and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 11, 2022

Dealership Rating
Employee Rating

Excellent customer service excellent customer service. Excellent, taking care of me when I come out and set my appointments up. More

by Sdv6281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Mike Hartley

Nov 13, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 06, 2022

Dealership Rating
Employee Rating

Excellent service and glad to be a customer! Fixed my problem on my 2015 f150 and with over 200,000 miles it still runs great!!! More

by john Bennett
Friendliness
Recommend Dealer
Yes
Oct 06, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, John, and we hope to see you again!

October 05, 2022

Dealership Rating
Employee Rating

Drop my r v off Wednesday done Friday thanks guys great service pick up Saturday thanks again More

by evalliere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Mike Hartley

Oct 06, 2022

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

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