Brianna Worthington | Page 18

So far I’ve had great service and good communication. I had one small problem with one of the services they did and it was corrected without question and an apology. Probably so smart I really didn’t nee I had one small problem with one of the services they did and it was corrected without question and an apology. Probably so smart I really didn’t need apology. Very happy with them. More

by giboneill Verified Customer Verified Customer

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Call and talk to Brianna in service to see if I could get a repair and oil change on my 2019 ford escape and was told first appointment for oil change was Thursday and said fine was then was transferred to t a repair and oil change on my 2019 ford escape and was told first appointment for oil change was Thursday and said fine was then was transferred to the parts department to see if part was available. I was about to make appointment for repair at 3pm on 12/5/22. Arrived about 2:30 for appointment was checked in by Mike Hartley then after about 15 minutes he noticed that I had an oil change scheduled for Thursday at 2pm and asked did I just want it to be done today? I said if at all possible that would be great. Mike said ok and everything was done in a hour and half. More

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I found that the dealer really care about the people. They should be proud of themself They should be proud of themself More

by Rmagno32 Verified Customer Verified Customer

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Nice place friendly employees and they know what they doing and they fast And if they told you one hour that’s me in one hour doing and they fast And if they told you one hour that’s me in one hour More

by Salah Verified Customer Verified Customer

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Prompt service and very friendly. Service team explains everything and always clean truck after service. Service team explains everything and always clean truck after service. More

by DGHARBERT Verified Customer Verified Customer

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Great experience. They got my car in quickly, helped me to determine the best repairs and got them done right away! They got my car in quickly, helped me to determine the best repairs and got them done right away! More

by Wadsworth Expedition Verified Customer Verified Customer

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Like the customer service always treated with concern. Confident that they will advise me on what needs to be done Confident that they will advise me on what needs to be done More

by eileen.holderbaum Verified Customer Verified Customer

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The service department is great, the sales department is lacking. You can service my car but I won’t be buying one from your dealership anytime soon. Horrible experience coming in to look at a new Ford Bron lacking. You can service my car but I won’t be buying one from your dealership anytime soon. Horrible experience coming in to look at a new Ford Bronco. I get policy and I get that not everyone should be able to drive one, because most aren’t serious buyers. Well I was and I wasn’t impressed with the sales person. I think the sales person forget they are representing more than a dealership, they’re representing a brand that people are loyal to. I love and trust my Ford and that’s why I keep buying them. You need better sales people and you need to relax your approach on reaching out to people. It’s aggressive and overbearing. More

by Mustangboy221 Verified Customer Verified Customer

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My sons car is a 2016 Ford Focus and had very noticeable clutch issues, as do all the Focus’s . Although it wasn’t yet part of a law suit, Brianna in service and other employees at Ganley worked at gettin clutch issues, as do all the Focus’s . Although it wasn’t yet part of a law suit, Brianna in service and other employees at Ganley worked at getting my sons clutch plate replaced at no charge. We were extremely grateful for all their hard work and efforts in getting that done!! More

by cleaninggirl49 Verified Customer Verified Customer

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Excellent customer service excellent customer service. Excellent, taking care of me when I come out and set my appointments up. Excellent, taking care of me when I come out and set my appointments up. More

by Sdv6281 Verified Customer Verified Customer

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